Certified Phlebotomist - Patient Care Specialist

TRAMEKA PLAYER

Houston, TX 832-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Compassionate, dependable, and versatile professional with extensive caregiving experience and additional background in phlebotomy/specimen collection, security, trucking dispatch, customer service, team leadership, and management. Skilled at supporting clients and patients, communicating professionally with families and teams, maintaining safety and confidentiality, and staying organized in fast-paced environments. Recently completed phlebotomy skills training with hands-on venipuncture and specimen-handling training. CORE SKILLS

Caregiving & Senior Support • Phlebotomy & Specimen Collection • Patient/Client Care • Venipuncture & Capillary Collection • Specimen Labeling & Handling • Infection Control & Safety • Security & Access Control • Trucking Dispatch & Coordination • Customer Service • Team Leadership & Supervision • Cash Handling • Phone & Professional Communication • Scheduling & Organization • Problem Solving PROFESSIONAL EXPERIENCE

Caregiver / Home Health Care 2005–Present

Private & Home Health Care

• Provided long-term care and daily living support for seniors and clients.

• Assisted with personal care, mobility, meals, appointments, and household needs while promoting dignity and independence.

• Communicated with clients and families and remained attentive to safety, comfort, and changing needs.

• Maintained dependable, respectful, and compassionate support in clients' homes. Trucking Dispatch / Transportation Support 10 years Dispatch & Transportation

• Coordinated transportation activities and communicated with drivers and customers.

• Helped track schedules, routes, deliveries, and changing priorities.

• Handled phone communication and maintained organized information in a time-sensitive environment. Security Officer 2017–2021

AAY Security

• Monitored access control and supported a safe, secure work environment.

• Signed in trucks and monitored site activity at a chemical plant.

• Followed site procedures, maintained awareness of safety concerns, and communicated professionally with employees, drivers, and visitors.

Manager 2014–2018

TGF / TGIF

• Supervised a team of approximately six employees.

• Managed daily operations, customer service, staff coordination, and workplace standards.

• Handled problems professionally and helped maintain an efficient, customer-focused environment. Stylist

Great Clips

• Provided professional customer service and handled payments and cash transactions.

• Managed phone calls, appointments, client needs, and daily salon responsibilities.

• Maintained clean, sanitized tools and work areas in accordance with safety practices. EDUCATION

High School Diploma — Higher Heights Private School, Dallas, TX June 2025 TRAINING & CERTIFICATIONS

Phlebotomy Skills Training — The Mays Phlebotomy Institute Completed July 23, 2026 Specimen Collection / Phlebotomy Training — Venipuncture, capillary collection, specimen handling, labeling, infection control, patient identification, documentation

DOT Urine Drug Testing Training — Quest Diagnostics Completed June 9, 2026 Quantisal Oral Fluid Drug Testing Training — Quest Diagnostics Completed June 9, 2026 Hair Drug Testing Training — Quest Diagnostics Completed June 9, 2026

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