Customer-Focused Cashier and Training Coordinator

Sandra Terry

Whitney, TX ***** 915-***-**** ***********@*****.***

Summary

Customer-focused Cashier skilled in managing transactions and enhancing experiences through efficient service. Developed training materials and conducted sessions as Training Coordinator, aligning employee development with organizational goals. Experienced in inventory management, ensuring optimal product availability through strong organizational skills.

Skills

• Cash register operation

• Customer transaction processing

• Customer service

• Product recommendations

• Inventory management

• Staff training coordination

Experience

CASHIER 11/2022 - 06/2023

Brookshires Pharmacy - Whitney, Texas

• Processed customer transactions at pharmacy checkout, ensuring accurate cash register operations.

• Guided customers with product inquiries and recommendations to improve shopping experience.

• Delivered friendly service, fostering a welcoming environment for all customers.

• Operated cash register, accurately processing payments via cash, check, credit card, or debit.

• Greeted customers and addressed questions regarding store products and services.

• Performed various tasks to support smooth store operations. HIRING AND TRAINING COORDINATOR 08/2017 - 11/2019 RGIS Inventory - Arlington, Texas

• Developed comprehensive training materials for inventory management and onboarding processes.

• Coordinated training sessions for new employees across multiple locations to enhance onboarding experience.

• Collaborated with management to align training initiatives with organizational objectives.

• Maintained training records and documentation, ensuring compliance with industry regulations.

• Supported employee adaptation to new systems during transitional phases.

• Organized logistics for training events, including scheduling and resource allocation.

• Managed training calendars to keep participants informed of upcoming sessions.

• Evaluated employee performance during training phases to identify areas for improvement. STOCKER 03/2017 - 07/2017

Dollar Tree - Iowa City, Iowa

• Managed inventory levels to ensure product availability and minimize shortages.

• Stocked shelves with new merchandise, checking for outdated or damaged items.

• Assisted customers in locating products, improving overall shopping experience.

• Maintained cleanliness and order in storage areas and sales floor, ensuring efficient operations.

• Faced products on shelves to comply with company policies and improve presentation.

• Lifted materials of varied weights regularly to support stocking and inventory tasks.

• Rebuilt shelf racks and displays to enhance merchandise visibility.

• Followed safety procedures when handling and storing products to ensure compliance. CASHIER 06/2016 - 01/2017

Casey General Store - Riverside, Iowa

• Processed customer transactions swiftly at pharmacy checkout.

• Maintained accurate cash register operations throughout shifts.

• Accepted cash and credit card payments, issued receipts, and provided change.

• Processed returns and exchanges efficiently per store policies, enhancing customer satisfaction.

• Provided attentive service to create a welcoming atmosphere, contributing to positive customer interactions.

• Managed inventory restocking to ensure optimal product availability.

• Arranged merchandise displays strategically to enhance accessibility and customer engagement.

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