Lead Phlebotomist & Specimen Processing Expert
Resume:
Natalie Dangerfield
Naperville, IL
***************@*****.*** 773-***-****
PROFESSIONAL SUMMARY
Experienced Lead Phlebotomist with over 20 years of healthcare experience in hospital, clinical, and laboratory settings. Highly skilled in venipuncture, specimen processing, team leadership, and patient care across all age groups. Proven ability to coordinate daily operations, train and mentor staff, maintain regulatory compliance, and deliver exceptional patient service. Reliable, detail-oriented, and committed to excellence and professional growth. PROFESSIONAL EXPERIENCE
Lead Phlebotomist
University of Illinois Chicago – Chicago, IL
July 2024 – Present
● Coordinate daily laboratory blood collection operations, including staff support, training, supply inventory, and quality control
● Perform advanced venipuncture and capillary collections for newborn, pediatric, adult, and geriatric patients
● Verify physician orders and confirm patient identity prior to specimen collection
● Accurately enter and process laboratory orders within electronic medical record systems
● Provide coverage for on-site and off-site campus locations
● Maintain inventory, sanitize equipment, and ensure compliance with safety standards
● Perform clerical duties including order entry, email communication, and patient information retrieval
Phlebotomist
University of Chicago – Chicago, IL
April 2023 – May 2024
● Performed 30–60 blood draws daily across all age groups
● Conducted venipuncture, heel sticks, and finger sticks
● Verified physician orders and ensured accurate specimen labeling
● Maintained a clean, sterile work environment
● Managed supply inventory and restocked phlebotomy areas Lead / Charge Phlebotomist
Rush Hospital – Chicago, IL
November 2013 – September 2022
● Coordinated daily laboratory blood collection operations and workflow efficiency
● Supervised, trained, and mentored phlebotomy staff
● Managed inventory and ensured compliance with HIPAA and OSHA regulations
● Performed advanced venipuncture procedures, including fistula draws
● Processed specimens and maintained quality control standards
● Performed 30–60 collections daily
● Assisted with patient registration and client services Phlebotomist II
Quest Diagnostics – Chicago, IL
June 2010 – November 2013
● Performed venipuncture and capillary collections for pediatric, adult, and geriatric patients
● Conducted drug screens, biometric screenings, and insurance examinations
● Processed specimens including centrifuging, aliquoting, freezing, and transport preparation
● Maintained temperature logs and equipment maintenance records
● Entered billing information and collected payments when required
● Provided administrative and customer service support Lead Phlebotomist
Michael Reese Hospital – Chicago, IL
May 2005 – June 2008
● Oversaw daily blood collection operations and staff coordination
● Performed venipuncture, heel sticks, finger sticks, and fistula draws
● Verified patient identity and ensured accurate specimen labeling
● Completed patient registration and data entry
● Performed 20–40 collections daily
Lead Phlebotomist
Female Healthcare Associates – Chicago, IL
March 2002 – April 2005
● Supervised daily phlebotomy operations
● Performed blood draws and specimen processing
● Conducted patient registration and data entry
● Recorded vital signs and administered injections
● Maintained and organized patient charts
EDUCATION & CERTIFICATIONS
● Medical Assistant, Malcolm X College (2017–2018)
● Certified Nursing Assistant Certificate (2010)
● Phlebotomy Certificate (2002–2003)
TECHNICAL SKILLS
● EPIC & SoftLab Systems
● Microsoft Word, Excel, PowerPoint
● LabCorp & Quest Diagnostics Systems
● Electronic Medical Records (EMR)
● Data Entry & Order Processing
● Inventory Management
● HIPAA & OSHA Compliance
● Customer & Client Service
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