Customer Service & Head Cashier Leader
Resume:
Ashley Kinsman
West End NC *****
***********@*****.***
EXPERIENCE
● Southern Pines ACE Hardware
● June 2016- June 2018
● Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
● Provided onsite training.
● Increased sales by 17% over a two-year period.
● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
● Conducted analysis to address customer concerns which led to positive customer experience.
● Planned and executed new employees.
● Successfully led key projects which resulted in better customer service.
● Dollar Tree
● November 24, 2019- October 2022
● Cashier, Stocking and interacting with different customers and regular customers on a daily basis.
● I help customers find what they are looking for. I do what I can to make sure their needs are met.
● Provision Ace Hardware
● October 2022- March 2026
● Full-time Cashier
● Promoted to Head Cashier in 2024
Responsibilities include scheduling, training new employees, handling customer service issues, handling online orders, cashiering along with other daily task and reports. EDUCATION
● Union Pines High School- 2006
-High School Diploma
● Sandhills Community College
-Last attended 2017
-General Human Services
SKILLS
Excellent
communication
Excellent with kids
Results-oriented
Time management
skills
Excel- Some
knowledge
Training and
development
Client-focused
Positive learning
process
Quick learner
Microsoft Office
Proficiency
I have an extensive
background in
customer service.
Customer-focused
Experience
High-performing
Focused
Talented
Responsible
Deadline-Driven
Creative
I have almost completed my degree in general education. At this point I am not attending college. I do plan to return in the future. PROJECTS
I enjoy helping and interacting with different people. I am good with managing my time and meeting deadlines.
Contact information:
***********@*****.***
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