Integrated Facilities Services Executive
Resume:
TODD R. ROBERTSON
Senior Industrial and Integrated Facilities Services Executive
820-***-**** ***************@*******.***
EXPERIENCE
Senior Director Integrated Facility Management
UG2 Facility Services
01/2026 - Present Boston, MA
Lead UG2 IFM programs by shaping O&M strategies, building IFM service delivery models, leading transitions, and governance. Oversee delivery and stakeholder alignment from discovery to reporting and account leadership. Strategic Solutioning, Transition, Operational Execution, Governance/Performance Management, Renewal, Growth, P/L Oversight, Compliance Philosophy, People, Process, Programs, Performance Management Head of Technical Services, North America
ISS Facility Services - North America
04/2022 - 2026
Led North America Technical Services for IFM, setting O&M strategy, developing models, directing implementations, and governance for quality. Executed OneISS Blueprint company-wide: discovery, analysis, case development, transition, compliance, and reporting.
Solutioning, Transition, Operation, Renewal, Governance/Performance Management, Growth, P/L Oversight, Compliance
Philosophy, People, Process, Programs, Performance Management General Manager
EMCOR Facilities Services, Inc
2000 - 2022 Phoenix, AZ
Senior Director, U.S. Integrated Facility Services Solutioning, Transition, Operation, Renewal, Governance/Performance Management, Growth, P/L Oversight, Compliance
Director of Engineering & Technical Services
EMCOR Facilities Services, Inc
1997 - 2000
Led Engineering & Technical Services group delivering enterprise O&M, asset management, and technical programs for large commercial and mission critical clients Led O&M transformations and transitions for mission-critical partners including HP, Exelon, Lockheed Martin, Wells Fargo, Credit Suisse, Lam Research, Bayer Implemented CMMS standards and Maximo® integrations with SAP, JDE, BAS, energy, and condition-monitoring systems
Established performance-management architecture with standard metrics, targets, reporting, and dashboards for EFS customers
Developed risk, reliability, and asset-condition programs including FMEA, capital planning, and preventive maintenance libraries
Created business, financial, continuity, operating, capital plans, and fiscal budgets for managed customers
Delivered O&M best-practice seminars and technical management program development across service delivery teams
US Western Region Operations and Maintenance Superintendent, Reliability Team Leader
Torch Operating Company
1996 - 1997 Santa Maria, CA
Led California Ops & Maintenance team
Introduced RCM and 5S principles to corporate C-Suite, developing and managing the resulting program with a $2.5MM year one budget reduction Coordinated corporate-wide CMMS implementation
Developed and managed district predictive maintenance program and created repair/tolerance specifications for rotating equipment, resulting in $1.2MM net savings in the first year
Implemented district-wide proactive maintenance program and provided technical training in laser alignment, vibration analysis, and dynamic balancing for 160 operators and tradesmen
SUMMARY
Senior Facilities and Industrial Operations Executive with deep expertise in Integrated Facilities Management (IFM) and Technical Services. Partners with Enterprise Leaders to design and scale service delivery models that lower total cost of ownership and operating risk while increasing uptime, asset integrity, life-cycle performance, and margin KEY ACHIEVEMENTS
IFM Risk Management
Consistently deliver compliance
IFM Operational Excellence
Implemented numerous operational improvements,
driving risk, cost, and performance.
Budget Optimization
Effective and efficient financial management and
P/L leadership driving cost reduction and growth
Customer Satisfaction Leadership
Directed programs achieving high customer
satisfaction and client retention
Strategic IFM Initiatives
Implemented proactive strategies across People,
Processes, Programs/Technology, and
Performance Management
EDUCATION
B.S. Mechanical Engineering
California Polytechnic State University SLO
M.S. Mechanical Engineering
California Polytechnic State University SLO
M.B.A
California State University Bakersfield
Entrepreneurial Boot Camp
Babson Entrepreneurial Boot Camp
Thayer Leadership Development
United Stated Military Academy West Point
LICENSE & CERTIFICATION
Registered Professional Engineer
Six Sigma Black Belt
LEED AP NC and EB
Project Management Professional (PMP)
Certified Maintenance Reliability Professional
(CMRP)
Certified Reliability Engineer (CRE)
Certified Energy Manager (CEM)
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EXPERIENCE
Owner Operator
AmberQuip
1994 - 1997 Lompoc, CA
Consulted on Operations & Maintenance management: RCM, preventive/predictive maintenance, CMMS, laser alignment, vibration analysis, field balancing, and training. Operations & Maintenance Manager - Environmental Health and Safety Coordinator
Chevron USA, Inc. - International
1986 - 1996
Directed Operations & Maintenance Management activities, overseeing a $400MM annual budget
Developed, implemented, and managed Total Productive Maintenance (TPM) program
Planned, scheduled, and managed all construction and maintenance activities for mechanical, electrical, instrumentation, and general labor; coordinated CMMS work order system implementation. Reduced costs and improved efficiency, increasing uptime, boosting profits, and significant O&M cost reduction Led vibration program for rotating machinery and root cause failure analysis, resulting in significant reduction in maintenance expenses Supervised Santa Barbara County APCD Fugitive Emissions Program for environmental compliance and managed quarterly inspection reporting Received seven commendations for cost savings, problem solving, quality control, performance, and leadership
Developed preventive, predictive, and proactive maintenance procedures for all rotating equipment and fixed assets
Reliability Engineer - Operations Foreman
Chevron USA, Inc
1982 - 1986
Managed operations of large oil and natural gas processing plants Responsible for design/build of oil and gas processing systems Oversaw commissioning and startup for new oil and gas processing plant installations
Developed operating and maintenance procedures for new systems and equipment Created training for process operation and maintenance practices SKILLS
Expert Mechanical Engineering and Financial Foundation Facilities Operations & Maintenance (O&M) Leadership Integrated Facility Management (IFM) Strategy, Delivery, Optimization Reliability Strategy (RCM) Six Sigma Black Belt cGMP Compliance Lean Operating Models (Lean, 5S) Capital Planning
EHS Compliance Energy Management & Sustainability
Statutory Compliance OSHA Compliance Risk Management Contract Management Project Management Professional (PMP) Vendor Management P&L Financial Leadership
Commercial Management
Service delivery operating models and quality management systems Operational Transformation Structured Problem Solving Performance Management, Benchmarking, and Analytics RCM, CMMS, CAFM, ERP, BMS, EMS, BIM, QA/QC software expertise STRENGTHS
Enterprise leadership across P&L, IFM/IFS
strategy and solution design, technical
operations, commercial/contract
governance, vendor performance, and
analytics
IFM service leadership across complex
portfolios, industries, and mission-critical
environments
Strategic, decisive leader recognized for
innovation and practical execution
Enterprise asset strategy expertise across
reliability, predictive technologies, and
maintenance optimization
Builds KPI frameworks and governance to
drive benchmarking, continuous
improvement, and service performance
Operating model and quality systems
leader focused on customer outcomes,
risk reduction, and operational excellence
EHS and OSHA 29 CFR compliance; strong
command of regulatory risk management
HIGHLIGHTS
Industries Supported
Life Science, Technology, Financial/Banking,
Semiconductor, Petrochemical, Entertainment,
Healthcare, Medical Device, Entertainment, Food
Manufacturing, Aviation, Government, Pet Food,
Retail, Defense, Public Utilities (Water, Power,
Gas, Sewer), Nuclear Power, Senior & Child Care,
Higher Education
Environments Supported
Mission Critical, Cleanroom, Manufacturing,
cGMP, Laboratory, Shipping & Receiving,
Vivarium, Campus, Fleet, Corporate HQ, General
Office A/B/C, Warehouse, Data Center, Field
Operations, Distribution Center, Parking, Satellite Location Operations, Sport & Entertainment
Arena
IFM Services Delivered
Technical, Janitorial, Reprographics, Industrial
Cleaning, Material Handling, Pest Control, EH&S
Compliance, ISO Compliance, cGMP Compliance,
Statutory Compliance, Food, Events, Roads &
Grounds, Reprographics, Mail, Fleet, Pest
Control, Space Planning, Event Services, Moves,
Adds, Changes, Project Management, Workplace,
Reception, Waste & Recycling, Sustainability
Professional Affiliations
Vibration Institute, Society for Maintenance and
Reliability Professionals, Uptime Institute, ASME, IFMA, BOMA, PMI, U.S. Green Building Council,
CORENet, Tradeline
Extensive Technical, Professional, and
Executive Business Training
Summary available upon request
Proficient in Tableau and Microsoft
Office Suite
Excel, Word, Access, PowerPoint, Project, etc.
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