Customer Service and Warehouse Operations Professional
Resume:
Da'Shunna Catlin
Birmingham, AL 35215
Professional Summary
Reliable and motivated high school graduate with experience in customer service, food service, and warehouse operations. Strong communication skills, cash handling experience, and the ability to work efficiently in fast-paced environments. Currently working part-time while continuing to build professional and leadership skills.
Education
Cornerstone Schools of Alabama – Birmingham, AL
High School Diploma Graduated: 2025
• A/B Honor Roll
• Strong reading comprehension and math skills
Work Experience
Cracker Barrel – Birmingham, AL
Host (Part-Time) 2026 – Present
• Greet and seat guests while managing waitlists efficiently
• Maintain organized front-of-house operations
• Provide professional and friendly customer service
• Coordinate with servers to ensure smooth dining experiences
Wings Plus – Birmingham, AL
Cashier / Crew Member 2024 – February 5, 2026
• Processed customer orders and payments using POS systems
• Maintained cleanliness of dining and kitchen areas
• Provided fast and accurate service in high-volume shifts
• Assisted with food preparation and restocking supplies
Amazon – Birmingham, AL
Warehouse Associate (Stowing) 2025
• Stowed products efficiently according to warehouse guidelines
• Met daily productivity and accuracy targets
• Operated handheld scanners and warehouse equipment
• Maintained safety standards in a fast-paced environment
Jack's Family Restaurants – Birmingham, AL
Crew Member 2023 – 2024
• Operated POS system for customer transactions
• Prepared food and ensured quality standards
• Collaborated with team members to maintain efficient service
Chuck E. Cheese – Birmingham, AL
Team Member / Host 2022 – 2023
• Assisted guests and supervised entertainment areas
• Maintained a safe and welcoming environment
• Handled guest check-ins and front counter responsibilities
Skills
• Customer Service & Communication
• POS & Cash Handling
• Warehouse Operations & Inventory Handling
• Time Management
• Team Collaboration
• Basic Math & Reading Comprehension
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