Remote Administrative & Customer Support Professional

EMMA

DAWSON

CONTACT

Dallas, TX

214-***-****

**********@*****.***

CORE SKILLS

• Customer Service

• Data Entry

• Administrative Support

• Microsoft Office

• Excel

• Outlook

• Salesforce

• Inventory Management

• Time Management

• Problem Solving

• Typing 40 WPM

EMMA DAWSON

REMOTE ADMINISTRATIVE & CUSTOMER SUPPORT PROFESSIONAL

PROFESSIONAL SUMMARY

Detail-oriented administrative and customer support professional with over 10 years of experience in inventory management, customer service, data entry, and administrative coordination. Proven ability to work independently, communicate effectively, and maintain accuracy in fast-paced environments. Seeking a remote position where organizational and technical skills contribute to business success.

EXPERIENCE

Replenishment Specialist

Neiman Marcus Group Dec 2020 – Apr 2025

Managed inventory replenishment and data entry.

Generated inventory reports and maintained accurate records.

Coordinated with buyers and warehouse teams.

Allocation Coordinator

Neiman Marcus Group Oct 2016 – Dec 2020

Supported inventory allocations and transfers.

Maintained system records and collaborated across departments.

Inbound Customer Service Representative

Maximus / Aerotek Nov 2015 – Mar 2016

Handled high-volume inbound calls.

Scheduled appointments and updated confidential records.

Resolved customer inquiries professionally.

Refund Specialist

Arbonne International Jun 2015 – Jul 2015

Processed refunds and reviewed account documentation.

Contact this candidate