Operations & Data Coordinator

SIRAJ MUSHTAQ

OPERATIONS & DATA COORDINATOR

***********@*****.*** +92-318-******* Islamabad, Pakistan SUMMARY

Operations and data professional with 3+ years supporting a multi-market home-services company across CRM management, pricing operations, and reporting. Built and maintain the pricing and lead-reporting infrastructure for a 6-market HVAC/electrical/plumbing operation — combining HubSpot CRM administration with Excel and Google Workspace to keep pricing and lead data accurate for sales and leadership decisions. Reliable, detail-oriented, and effective working independently in a remote environment.

WORK EXPERIENCE

Operations & Data Coordinator (Administrative Assistant), Team Enoch Dec 2023 – Present

● Own and audit the company-wide HVAC/electrical/plumbing pricebook across 6 markets (DFW, Austin, Houston, San Antonio, Orlando, Tampa), verifying pricing accuracy and consistency across hundreds of line items to prevent quoting errors and revenue leakage.

● Manage HubSpot CRM data integrity — reconciliation, deduplication, and lead-source analysis — keeping records accurate for reporting and sales follow-up.

● Build and distribute daily lead-tracking reports comparing lead sources (e.g., Home Advisor vs. Thumbtack), giving management real-time visibility into lead volume, quality, and cost to inform ad-spend decisions.

● Track sales representative calls, messages, and customer activity to support pipeline visibility and follow-up accountability.

● Manage daily plumbing job sheets — revenue, equipment costs, and labor costs — to support accurate job costing.

● Manage Local Services Ads profiles and maintain the company website with completed-job and before/after installation photos.

● Add products to the Estimate Portal and support lead-generation research. Virtual Assistant, Mckinney Capital Dec 2023 – Jul 2024

● Researched and verified 5,000+ residential and commercial plumbing and water-well-drilling companies across Texas, sourcing owner names, phone numbers, emails, and business addresses.

● Organized and maintained company and owner records in the CRM, supporting a clean, sales-ready database. Administrative Assistant, EduCapital Foundation Oct 2022 – Dec 2023

● Managed daily administrative operations and student data for the foundation.

● Conducted research and supported lead-generation activities.

● Built and maintained a one-page website for influencer marketing campaigns; managed daily social media posting and content updates.

● Supported influencer marketing coordination for high-profile social media influencers. EDUCATION

Bachelor of Science in Computer Science Jul 2021 – Oct 2025 National University of Sciences & Technology (NUST) • CGPA: 3.80/4.0 Intermediate, Faculty of Science Apr 2019 – May 2021 Gordon College

KEY SKILLS

CRM Management (HubSpot) Pricebook Management & Auditing Data Reporting & Analysis Lead Generation & Tracking Job & Expense Costing Administrative Support Market Research Local Services Ads & Website Mgmt Social Media Management Microsoft Excel & Google Workspace

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