Senior Technical Writer & Content QA
Resume:
Ahmed Youssef Mohamed
Senior Technical Writer
**************@*****.***
Cairo, Egypt
05.12.1969
Egyptian
Male
Profile
Results-driven professional with proven leadership in Chief Editing, Content Governance, and Quality Assurance/Testing. Experienced in executive support and social media management, with a strong track record of operational efficiency. Specialized bilingual Technical Writer delivering high-standard Arabic/English User Manuals with precision and accountability. Professional Experience
Senior Technical Expert, Sure Technologies
•Created User Manuals for SharePoint portals, mobile apps, and websites, delivering clear and accessible documentation.
•Translated complex concepts into user-friendly instructional guides in both Arabic and English.
2018 – Present
Cairo, Egypt
•Performed content quality reviews, managed daily updates, and produced articles and press releases.
•Tools: SharePoint, Word, PowerPoint, Jira.
E-Learning Technical Support & QC / Content Coordinator, King Abdulaziz University – Jeddah
•Provided technical support for Distance Learning students via e-ticket systems.
•Conducted Testing and Quality Checks (QC) of e-learning curricula across academic levels.
2012 – 2017
Jeddah, Saudi Arabia
•Assisted in online exam supervision.
•Delivered Blackboard LMS training for students and faculty.
•Published articles and press releases across social media platforms and the Deanship of E-Learning and Distance Education website. Chief Editor, Tklm Compoany
•Supervised all website content and ensured daily updates across digital platforms.
•Wrote and edited articles and press releases with consistent editorial standards.
2011 – 2012
Cairo, Egypt
Collected, verified, and disseminated information to maintain content accuracy and relevance.
Freelance Content Writer, Al Omda – Al Madina Newspaper & Arabic Network
•Created articles, in-depth reports, and field-based stories for print and online publication.
•Conducted background research and information gathering to support accurate and compelling content.
2011 – 2012
**************@*****.*** 1 / 3
•Adapted writing style to match editorial guidelines and audience expectations.
Website Content Manager, Tawasol IT Company
•Coordinated web projects across departments to ensure timely delivery and alignment with objectives.
•Performed copyediting and proofreading of all website content to maintain accuracy and consistency.
2009 – 2011
•Tracked and reported site performance metrics, collaborating with team members, clients, and vendors to optimize results. Director of Electronic Publishing, Nahdet Misr
•Supervised all website content and ensured daily updates across sections including Best-Selling Books, New Releases, News, and Events.
•Wrote and edited articles and press releases to support digital publishing initiatives.
2008 – 2009
Cairo, Egypt
•Monitored visitor activity and engagement to optimize user experience and content performance.
Website Content Manager – Al-Adwaa Educational, Nahdet Misr
•Oversaw all website content and ensured daily updates for the Al-Adwaa educational platform.
•Managed an online service dedicated to all educational levels, maintaining accuracy, accessibility, and relevance of academic materials. 2007 – 2008
Cairo, Egypt
Coordinator, Nahdet Misr
•Collected and organized educational and guidance materials from teachers, consultants, and a psychological support doctor for publishing on the Al- Adwaa website.
•Managed workflow and coordination between content designers, graphic designers, and developers to ensure high-quality and timely content delivery.
2005 – 2007
Cairo, Egypt
•Coordinated with radio and TV voice-over presenters, including Quran Radio narrators, to record and produce audio content for educational lessons and children's programs in studio settings.
Quality Assurance Specialist, Nahdet Misr
•Prepared project test plans, including resource allocation, scheduling, and defining testing templates and structures based on course modules.
•Conducted Usability Testing by validating core functions such as search performance, navigation flow, link accuracy, page readability, color contrast, error handling, and real-user interaction feedback. 2001 – 2005
Cairo, Egypt.
•Performed Accessibility Testing using online compliance tools, ensuring guideline adherence, consistent navigation, and optimal visual contrast for all users.
Testing Group Manager, PC Lab Media Company
•Prepared testing strategies and project test plans for UAE national school curricula across primary, preparatory, and secondary stages, covering Science, Math, and other subjects in both Arabic and English tracks.
•Managed and supervised a team of testers, ensuring accuracy, consistency, and timely delivery of results.
1998 – 2001
Cairo, Egypt
•Coordinated with educational consultants and stakeholders to align testing outcomes with official academic standards.
**************@*****.*** 2 / 3
General Manager Assistant, Sakhr Software Company
•Assisted in Testing and Quality Assurance of educational courseware within the Education Department.
•Supported the General Manager in coordinating departmental activities and ensuring smooth workflow.
1991 – 1998
Cairo, Egypt
Courses
PMP internal course, Nahdet Misr Company 2009
Interpersonal Skills 2008
Professional Ethics 2008
Communication Skills 2008
Think Different 2006
Skills
Postman
HTML
Sound Forge
DataAnnotation
IBM Content Producer 3.1
Adobe Photoshop
Microsoft Office
**************@*****.*** 3 / 3
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