RAMONA CATALINA DORHOI
Aviation Safety, Security & Risk Management Professional
Cluj-Napoca, Romania +40-740-***-*** ******.****@*****.*** PROFESSIONAL PROFILE
Aviation professional with 14+ years of managerial experience in onboard and ground operations across international carriers, now specializing in aviation safety, security intelligence, and information/risk management through graduate studies in Security and Intelligence. Combines operational safety expertise (SMS, ICAO/EASA/GCAA compliance, crisis response) with an emerging analytical skill set in risk assessment, OSINT, competitive and security intelligence, and information security management (ISO/IEC 27001-aligned ISMS frameworks). Skilled at translating complex regulatory and risk information into clear operational guidance for cross-functional and multinational teams. CORE COMPETENCIES
● Aviation Safety & Operational Risk Management
● Safety Management Systems (SMS) – Implementation & Monitoring
● Risk Assessment, Risk Treatment & Risk Governance (ISO/IEC 27001-aligned ISMS principles)
● Security & Competitive Intelligence – intelligence cycle, OSINT, analytical products and briefings
● Information Security & Data Protection – confidentiality, integrity, availability; access control; DLP
● Critical Infrastructure & Third-Party/Supply Chain Risk Management
● Incident Management – detection, escalation, response coordination, lessons learned
● Regulatory Compliance (ICAO / EASA / FAA / GCAA frameworks)
● Professional Ethics, Deontology & Integrity in Security-Sensitive Environments
● Crisis & Emergency Response Coordination
● Strategic & Operational Communication with Stakeholders
● Cross-functional & Multinational Team Leadership PROFESSIONAL EXPERIENCE
Manager Onboard & Ground Operations KlasJet Aviation; Etihad Airways; TAROM Airlines; Corendon Airlines; Royal Jordanian (2010 – Present)
● Led and supervised aviation operations with direct responsibility for safety, compliance, and operational continuity across commercial and private sectors.
● Contributed to Safety Management Systems (SMS) through hazard identification, risk assessment, and mitigation planning during flight and ground phases.
● Ensured operational alignment with ICAO, EASA, and GCAA standards, maintaining high compliance levels across diverse international jurisdictions.
● Coordinated safety-critical decision-making in dynamic, high-pressure environments, including crisis management and emergency response.
● Provided managerial oversight, integrating safety, security, and performance objectives while leading multicultural cabin crew teams.
● Supported safety reporting and internal audits, using operational software to monitor safety performance and drive continuous improvement.
SECURITY, RISK & INTELLIGENCE ORIENTATION
● Applying the intelligence cycle (planning, collection, processing, analysis, dissemination) and OSINT techniques to assess operational risks, threats, and vulnerabilities in aviation environments.
● Building analytical products (briefs, risk assessments, recommendations) to support operational and managerial decision-making, in line with graduate coursework in intelligence analysis and competitive intelligence.
● Applying information security and ISMS fundamentals (risk-based approach, classification, access control, incident escalation) to safety-critical and information-sensitive operations.
● Evaluating third-party and supply-chain risk, and integrating security requirements into operational procedures and stakeholder relationships.
● Grounding risk-based decision-making in professional ethics and deontology, with attention to confidentiality, integrity, and accountability.
EDUCATION & TRAINING
Master's Degree (In Progress) – Security, Intelligence and Competitiveness in Organizations Babeș-Bolyai University (UBB), Faculty of History and Philosophy, Cluj-Napoca
● Coursework: intelligence analysis & OSINT, information security management (ISO/IEC 27001-aligned ISMS), risk management, critical infrastructure security, business risk & security, incident management, competitive intelligence, and professional ethics/deontology.
Bachelor's Degree – Communication & Public Relations Babeș-Bolyai University (UBB), Romania
● Applied to aviation safety communication, crisis communication, and stakeholder coordination. Licensed General Nurse (Medical Assistant)
Henri Coandă Institute, Romania
● Foundation in emergency response, human factors, and safety-critical environments. Certified Coaching Specialist
SC Initial SRL, Romania
● Applied in leadership, crew coordination, and fostering a robust safety culture. CERTIFICATIONS & TECHNICAL SKILLS
● Ground Operations Management – IATA Academy, Montreal
● Aviation Safety & Emergency Procedures; EASA & GCAA Certifications
● First Aid & CPR Certification
● Languages: Romanian (Native), English (C2 – Proficient), Italian (B1)
● Software: Microsoft Office Suite; Aviation Operations & Reporting Software