Receptionist Assistant & Customer Service

FRANCES LOCKLIER

R E C E P T I O N I S T A S S I S T A N T

PROFESSIONAL SUMMARY

Skilled professional with a strong background in customer service, administrative support, and multitasking in fast-paced environments. Adept at critical thinking, phone call efficiency, and ensuring trustworthy financial transactions while maintaining accuracy and reliability. Ready to leverage extensive experience and transferable skills to excel as a Receptionist Assistant and contribute to team success.

SKILLS

Critical thinking and

resolution

• • Phone call efficiency

Collections strategy

development

• • Bank deposit accuracy

Trustworthy financial

transactions

•

CONTACT

803-***-****

*************@*****.***

Gilbert, SC 29054

EXPERIENCE

Customer Service Representative

JAN 2024 - APR 2026 Lexington county, Lexington, Sc Front Desk Receptionist

APR 2021 - DEC 2022 Southeastern Land Development, Columbia, SC Customer Service Cashier

OCT 2012 - JUL 2014 Catos, Lexington, SC

• Handled customer complaints and inquiries in a courteous and efficient manner.

• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

• Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.

• Provided a high level of customer service to all clients.

• Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.

• Maintained high standards of customer service during high-volume, fast-paced operations. Collections

JUN 2015 - DEC 2020 Odell Roy Management, Gilbert, SC

• Performed store opening and closing duties as required.

• Built positive relationships with customers by providing friendly and helpful service.

• Assisted in developing strategies for improving accounts receivable collections processes.

• Prepared detailed reports for management regarding leasing activity, budgeting, rent collections, delinquencies.

• Organized archaeological collections for public access in museum or research settings.

• Managed accounts receivable activities including collections, dispute resolution, and payment processing. EDUCATION

High School Diploma

AUG 1991 Laurence Manning Academy, Manning SC

CERTIFICATIONS

• Cosmetology

Contact this candidate