Property Claims Support Adjuster & QA

Brian Carter

Phone: 513-***-****

Email: ***********.*********@*****.***

Professional Summary

Licensed Florida 70-20 Designated Home State All-Lines Insurance Adjuster with hands-on exposure assisting independent property adjusters throughout the claims process. Familiar with claim documentation, field inspections, photo documentation, policy review, customer communication, and preparing accurate reports. Brings a strong background in quality control, inventory management, and problem-solving in fast-paced environments. Known for professionalism, attention to detail, strong work ethic, and the ability to quickly learn carrier guidelines and claims handling procedures.

Licenses & Certifications

Florida 70-20 Designated Home State All-Lines Adjuster License

Valid Driver's License

Core Qualifications

Property Claims Support

Claims Documentation

Field Inspection Assistance

Photo Documentation

Customer Service

Report Writing

Investigation & Fact Gathering

Time Management

Conflict Resolution

Inventory & Quality Control

Communication

Microsoft Office

Professional Experience

Martin Brower Distribution – Mole Operator (Forklift Operator) 2018–Present

Maintain accuracy while handling high-volume inventory in a fast-paced environment.

Investigate inventory discrepancies and identify root causes to improve operational accuracy.

Follow detailed SOPs and documentation requirements while meeting strict deadlines.

Communicate effectively with team members to resolve issues and maintain workflow.

Developed strong attention to detail and organizational skills directly transferable to insurance claims handling.

Cincinnati Arts Association – Maintenance Assistant 2012–2018

Maintained facilities to high operational standards.

Reviewed diagrams and event layouts, ensuring accuracy and attention to detail.

Worked with multiple teams to complete assignments efficiently and safely.

Relevant Adjusting Experience

• Assisted experienced independent insurance adjusters with various aspects of the property claims process, including inspection preparation, documentation, customer interaction, and claim support activities.

• Gained familiarity with residential property damage assessments, claim workflows, and professional standards expected by insurance carriers.

• Comfortable working in field or desk environments and eager to continue developing as a property claims professional.

Education

University of Cincinnati

Hughes Center High School

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