Remote Operations & Document Control Specialist

TRISTA WILKINSON RATCLIFF

REMOTE OPERATIONS • RESOURCE COORDINATION • DATA & ADMINISTRATIVE SUPPORT

Wiggins, Mississippi • 228-***-**** • ********@*****.***

Detail-driven operations professional with experience supporting power-generation construction, education, healthcare, legal, and small-business environments. Skilled in document control, data entry, records maintenance, work-list tracking, accounts payable/receivable, written communication, and confidential information handling. Known for organizing complex details, learning new systems quickly, communicating across teams, and working independently with accountability in remote or fast-moving settings.

CORE COMPETENCIES

Data Entry & Data Accuracy • Document Control • Records & File Management • Resource Coordination • Workforce / Schedule Support • Credential & Training Tracking • Project Work Lists • Administrative Support • AP / AR • Microsoft Office • Email & Written Correspondence • Confidentiality • Customer Service • Remote Collaboration • Quality Assurance

PROFESSIONAL EXPERIENCE

Certified Nursing Assistant / Night Attendant Private Assisted-Living Setting

Mississippi Current

Enter clear, timely resident notes and maintain accurate shift documentation while protecting private health information.

Coordinate medication assistance, activities of daily living, meals, laundry, housekeeping, and facility routines during independent overnight shifts.

Organize shift-change information, communicate changes or concerns, prioritize competing needs, and follow safety and care procedures.

Complete data-entry and administrative correspondence while sustaining dependable service in a high-trust environment.

Independent Tutor Self-Employed

Wiggins, MS / Virtual & In Person Current

Plan individualized ELA and mathematics support, track learner progress, maintain schedules, and communicate updates with families.

Translate assessment results into organized learning plans and manage appointments, materials, records, and follow-up independently.

Residential & Small-Business Cleaning Services Provider Self-Employed

Wiggins, MS Current

Coordinate client schedules, service priorities, supplies, access details, and quality checks across recurring and one-time assignments.

Maintain trusted client relationships through discretion, responsiveness, time management, and consistent completion standards.

Second Grade ELA Teacher Perkinston Elementary

Perkinston, MS May 2023 – April 2024

Managed student records, assessment data, digital learning tools, communications, calendars, materials, and compliance deadlines.

Analyzed diagnostic results, tracked progress, prepared reports, and collaborated in weekly and monthly team meetings to adjust plans.

Coordinated a high-volume daily workflow, differentiated resources, and communicated clearly with families, colleagues, and leadership.

Part-Time Office Manager Automated Instrument Service and Consulting

Wiggins, MS January 2018 – December 2018

Processed accounts receivable and accounts payable information with attention to accuracy, completeness, and deadlines.

Prepared, formatted, and distributed contracts and business correspondence; organized office records and follow-up.

TRISTA WILKINSON RATCLIFF • REMOTE OPERATIONS RESUME — CONTINUED

POWER GENERATION & PROJECT ADMINISTRATION EXPERIENCE

Turnover Coordinator Maine Automation

Hugoton, KS October 2013 – March 2014

Supported the commissioning engineer representing ownership during construction and startup of a power-generation facility.

Organized, reviewed, entered, and updated construction work lists; maintained controlled project documentation and status information.

Prepared and edited letters, coordinated logistics and events, and kept information accessible to project stakeholders.

Applied accuracy, follow-through, and cross-functional communication in a schedule-driven industrial project environment.

Office Administrator Caithness Completion Group – Caithness Energy Center

Long Island, NY March 2009 – July 2009

Provided owner-side administrative support for construction and commissioning of a power facility valued above $500 million.

Maintained and updated construction work lists, controlled project documents, prepared correspondence, and organized project information.

Supported planning and coordination needs across a complex, multi-stakeholder operating environment.

Legal Secretary Madison Avenue Law Offices

Memphis, TN January 2008 – May 2008

Opened, indexed, organized, and maintained confidential legal files for the Honorable Hershel Rosenburg.

Typed and mailed correspondence, transmitted documents, recorded notes, and maintained accurate, retrievable records.

ADDITIONAL CUSTOMER SERVICE EXPERIENCE

Server, Fiori’s Restaurant, Grenada, MS (April–August 2007) • Team Member, Italia’s Pizza Co., Grenada, MS (October–December 2006)

EDUCATION & CREDENTIALS

Bachelor of Science, Elementary Education William Carey University, 2023

Mississippi Educator License • Technology Certification Mississippi Department of Education

Certified Nursing Assistant Certificate Holmes Community College, 2008

Additional Studies Nursing and liberal arts coursework: Baptist College of Health Sciences, University of Mississippi, and Holmes Community College

TARGETED ATS KEYWORDS

Operations coordination • resource scheduling • employee and credential records • project staffing support • training tracking • timekeeping support • mobilization readiness • manpower forecasting support • onboarding support • data validation • database maintenance • document management • audit-ready records • workflow prioritization • cross-functional communication • field services support • supply and logistics coordination • compliance documentation • remote administrative support

Contact this candidate