Security, Logistics, and Facilities Professional

Walter Henry

Secane, PA ***** • 267-***-**** • ***************@*****.***

Authorized to work in the US for any employer

PROFESSIONAL SUMMARY

Dedicated and versatile professional with over 5 years of hands-on experience across security, logistics, facilities maintenance, and customer service. Proven ability to work independently and as part of a team in fast-paced environments. CPR-certified and licensed personal trainer with a strong work ethic and attention to detail.

WORK EXPERIENCE

Security Officer

Allied Universal Security — Philadelphia, PA 2023 – 2026

•Monitored and patrolled assigned areas to maintain safety and security of personnel and property

•Responded promptly to incidents, alarms, and emergencies, following established protocols

•Wrote detailed incident reports and maintained accurate security logs

•Conducted access control checks and verified credentials of visitors and staff

•Collaborated with law enforcement and emergency services as needed

Package Handler

UPS — Philadelphia, PA April 2020 – October 2024

•Sorted and processed high volumes of packages accurately in a fast-paced primary sort environment

•Consistently met productivity and accuracy standards while maintaining a safe work area

•Operated warehouse equipment and followed all safety protocols

Carpet Cleaning Technician

Stanley Steemer — Philadelphia, PA March 2023 – December 2023

•Performed professional carpet and upholstery cleaning using industrial steam equipment

•Delivered excellent customer service during in-home service appointments

•Maintained and operated cleaning equipment in accordance with company standards

Certified Personal Trainer

Planet Fitness — Sharon Hill, PA February 2019 – August 2021

•Designed and delivered personalized fitness programs tailored to individual client goals

•Conducted fitness assessments and tracked client progress over time

•Motivated and educated members on safe exercise techniques and healthy lifestyle habits

Team Member

Little Caesars — Philadelphia, PA April 2019 – February 2020

•Provided fast, friendly customer service in a high-volume quick-service restaurant

•Prepared food products to quality standards and maintained a clean work environment

SKILLS

Security & Safety: Access control, incident reporting, emergency response, safe work practices, surveillance

Customer Service: Customer communication, complaint resolution, guest relations, client relationship building

Physical & Technical: Heavy lifting, hand tools, warehouse operations, carpet/floor cleaning, electrical basics, HVAC awareness

Administrative: Data entry, record keeping, appointment scheduling, time management, organizational skills

Sales & Business: B2B/B2C sales, inside/outbound sales, business development, CRM systems

Other: Sports coaching, content creation, computer skills, driving (Non-CDL Class C, manual transmission)

CERTIFICATIONS & LICENSES

•CPR Certification

•Certified Personal Trainer

•Driver's License — Non-CDL Class C

•DOT Physical Certification

EDUCATION

High School Diploma

Academy Park High School

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