Cybersecurity & IT Program Manager, MBA

Clive Wong, MBA

Mobile: 925-***-**** Email: ****.*****@*****.*** Location: Danville, CA

PROFESSIONAL SUMMARY

MBA-qualified IT Leader with 15+ years of experience bridging the gap between information security and global business operations. Expert at managing Purple Team initiatives to harden infrastructure through advanced vulnerability assessments and network penetration testing. Successfully led a $9M multi-national infrastructure framework for a Fortune 100 firm, transforming IT across 11 countries into a single high-availability model. Adept at driving 100% SLA compliance and utilizing vendors to reduce OpEx, while adding business value by elevating service levels and customer satisfaction.

EXPERTISE

Cybersecurity Program Management Vulnerability Assessment & Mitigation Governance, Risk and Compliance SDLC Security Integration Strategic Roadmap & Budgeting (OPEX, CAPEX, PROPEX) Executive Stakeholder Reporting Vendor & Contract Management Incident Response & Disaster Recovery Network Penetration Testing & Red Teaming Cross-functional Team Leadership

PROFESSIONAL EXPERIENCE

CYBERSECURITY PROJECT MANAGER Wizlynx Group March 2024 – Present

Directed a high-velocity cybersecurity portfolio, executing 100+ projects and 300+ penetration tests annually (web application, red teaming, and source code review) for Fortune 500 firms and government agencies.

Led a government-wide security awareness initiative in Hong Kong, providing cybersecurity training to 40,000+ government employees via on-site and live-broadcast sessions in 2025, resulting in a decline in reported government IT security incidents in early-to-mid 2025 compared with the prior year (8 vs. 14).

Adopted the best practice of 120-day remediation by aligning security assessments with client SDLCs, ensuring critical vulnerabilities were identified and remediated within strict timelines.

Standardized executive reporting frameworks, translating complex technical risks into actionable metrics for stakeholders and C-suite sponsors.

Conducted business analysis and gather business requirements during pre-sales engagement, generated BRDs, SoW, RoEs, and project plans.

SENIOR SYSTEM ENGINEER Amino Communications September 2019 – November 2022

Managed end-to-end client migrations to Amino’s Engage SaaS platform, scaling remote support capabilities and reducing monthly Zendesk tickets from 1200 to 720 over three months.

Developed Python and Shell Scripts to automate data synchronization between customers’ legacy ticketing systems and our Zendesk system, reducing 1 FTE by eliminating manual data entry and updates.

Collaborated with cross-functional Product and System Support teams to optimize solution design and accelerate service delivery timelines using tools such as Jira and Confluence.

Directed comprehensive project governance and budget oversight, aligning initiatives with enterprise security protocols and long-term business roadmaps.

SR. MANAGER, IT GOVERNANCE AND COMPLIANCE Maxfirm Industries Limited September 2017 – August 2019

Oversaw and evaluated IT infrastructure and established controls and audit procedures to identify areas of risk or non-compliance.

Built and introduced risk dashboards to the leadership team to improve transparency, enabling information security governance and making informed decisions.

Directed compliance projects and factory audits, ensuring adherence to regulatory and cybersecurity standards required by customers, including SOC2 reports and Vendor Code of Conduct Audit for Costco and William Sonoma.

Prepared executive summaries for leadership, providing recommendations on risk management.

Revised and enforced company policies in alignment with information security best practices.

Introduced information classification and integrated it into all operations.

PROJECT MANAGER, IT INTEGRATION & DIGITAL TRANSFORMATION Telstra International November 2015 – August 2017

Led enterprise integration projects, including Global Cloud Collaboration and Concur expense system implementations, ensuring compliance and secure system deployments in accordance with PMO’s change management process.

Directed resources, managed risks, and facilitated stakeholder communications, aligning initiatives with five-year strategic roadmaps.

Partnered with vendors (Infosys, Accenture, Subex, etc.) for contract management and service transitions, improving the organization’s IT security posture.

Facilitated kickoff meetings and war room sessions during planning phase to gather business requirements and construct BRDs and user stories through business analysis with key stakeholders.

SR. IT PROJECT MANAGEMENT & DELIVERY MANAGER Maxfirm Industries Ltd August 2012 – November 2015

Led cloud migration projects and global IT infrastructure operations, improving efficiency and security controls.

Established and enforced IT policies and disaster recovery plans aligned with compliance standards (ISO 27001, NIST).

Conducted information security awareness training, fostering a culture of security throughout the organization.

REGIONAL MANAGER, TECHNOLOGY SERVICES, ASIA Johnson Controls March 2011 – August 2012

Managed regional IT infrastructure and security teams, guiding six IT managers who provided services to over 9,000 employees across 11 countries.

Outsourced first-level helpdesk and adopted automation by standardizing tools to streamline support tasks and reduce operational toil.

Secured 100% vendors SLA compliance while maintaining high-quality service standards.

Managed an annual $9M+ budget for Asia, Australia, and New Zealand, including vendor relationships, contract renewals, and major IT projects (Windows 7 migration, network remediation, IP telephony deployment, and Cisco telepresence).

Led remediation efforts to align security policies, enabling IT audits to conclude with zero vulnerabilities.

Established policies and procedures for both in-house engineers and outsourced vendors to deliver follow-the-sun support, ensuring operational continuity and effective handoffs across geographical regions.

EDUCATION

MASTER’S DEGREE MBA University of Wales, UK

BACHELOR’S DEGREE Management Information Systems San Jose State University, CA

CERTIFICATES

ITIL V3 Foundation

Google AI Professional (Certificate)

Google AI Essentials (Certificate)

Scrum Master Certified (Certificate)

Scytale Certified SOC 2 Master Implementer (Certificate)

IS Auditing, Controls & Assurance (Certificate)

Six Sigma Yellow Belt

Notion STAR Manager (Certificate), and Notion STAR Coach

Google Cybersecurity Professional Certification - WIP

Certified Information Security Manager (CISM) - WIP

PROFESSIONAL TRAININGS & DEVELOPMENT

CISSP / CISA / CISM Training

PMI PMP Training

Crash Course on Python (https://www.coursera.org/account/accomplishments/certificate/7MAGJKN5NQBV)

PeopleSoft Certifications – PeopleSoft Security, Human Resources – US. & Canada

PeopleSoft Server Administration, PeopleTools I & II (v8.4)

LANGUAGES

English, Chinese Cantonese, Chinese Mandarin

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