Emergency Dispatch & Customer Service Supervisor
Resume:
erin clampitt
Bloomington, IN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Fitness Trainer
beachbody
Present
Mrs. Indiana 2025
Usa World Pageants-Bloomington, IN
July 2025 to Present
Help advocate, educate and encourage patients and families with renal disease. I also educate communities across the world about organ donation. Supervisor
Callnet Call Center Services-Bloomington, IN
July 2022 to Present
Extensive experience working directly as a dispatcher for multiple public utility companies across the US, regularly involving 911 emergency response. Dispatch emergency messages for medical offices, commercial property maintenance, HVAC/Plumbing/electrical companies, funeral homes, child abuse hotline, crisis hotline, ext. Take payments for companies and schedule appointments. Supervise, review and train 3-15 employees. Help train other dispatchers and supervisors. Help answer phones and create message tickets as necessary. Troubleshoot customer service issues, hardware/software issues, employee issues, and building issues. Regularly handle confidential information. Work other shifts as needed. Knowledgeable in most computer systems.
Dispatcher
Go Express Travel-Bloomington, IN
February 2016 to November 2018
Answering phones, administrative work, Scheduling rides, Accounting for scheduled rides Assistant Manager
check into cash
2013 to 2014
Sales Associate
macys
2012 to 2013
Server
bob evans
2008 to 2009
House Cleaning
indiana memorial union
2006 to 2008
Education
AS, BA
Skills
• Microsoft Excel
• customer service, clerical
• Substance abuse
• Cloud-based systems
• Microsoft Word
• Power tools
• Hand tools
• Childhood development
Certifications and Licenses
Driver's License
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