Remote Part-Time Customer Service Assistant
Resume:
Terry B Smither
Hayesville, NC
I am seeking position where I can continue to use my skills in finance, sales and exceptional customer service.
Work Experience
Retail Sales Associate
Always Christmas-Hiawassee, GA
April 2024 to October 2025
Greets and assists customers in selecting gift cards, gifts and home Christmas décor Knowledge of opening and closing procedures inclusive of cash register procedures Insuring cleanliness, organization and presentation of Christmas décor Verifying, tagging and displaying of recently received décor Ensures all displays are well stocked
Golf Shop Attendant
Mountain Harbour Golf Club-Hayesville, NC
Ensure cleanliness and sales appeal of golf shop
Responsible for accurate management of cash/credit sales, balancing register Provide exceptional customer service experience with members and guests Inform guests of membership opportunities and information Promote golfers to enjoy the Grill for lunch after their round Maintain communication between management, golf shop, cart staY, maintenance supervisor to ensure a positive experience for our members and guests Service Appointment Coordinator-Tarpon Springs, FL Karl Flammer Ford
October 2020 to May 2022
Took incoming calls from customers seeking service for their vehicles Played a significant role in the rollout and implementation of mobile service at customer’s residence or place of business
Assisted with growing mobile services from one to three mobile units Was fifth in the state of Florida in productivity
Researched a 30 mile radius to develop relationships with auto dealerships to establish opportunities to send our mobile service to correct recalls on their vehicles. Prior to them selling to potential customers. Promoting safety was my priority Exceeded over 2,000 calls monthly to ensure profitability for the company and our mobile techs
Executive Director
AdventHealth Foundation-Tampa, FL
April 1994 to February 2019
As Executive Director I was responsible for developing relationships and connecting potential donors with the importance of their support to ensure the continuity of excellent healthcare in the community where they live
Development included attending events, lunches, dinners and private meetings with potential donors
Planning and executing fundraising events along with valuable volunteers Accomplishments include: profitable fundraising events, increasing donor awareness, successful fundraising to purchase necessary equipment for patient care Completed a $5,000,000+ capital campaign for Emergency Care Education
High School Diploma
Riverview High School-Sarasota, FL
September 1971 to May 1974
Skills
Fundraising
Event planning
Research
Building relationships, customer service and sales (10+years) Administrative experience
Retail sales
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