Remote Administrative Customer Support Specialist

GBUDJE OGHENEFEJIRO SCHOLASTICA

PROFESSIONAL SUMMARY

Detail-oriented and reliable Administrative Support Professional with experience providing customer support, managing inquiries, scheduling appointments, maintaining records, and assisting with daily business operations. Skilled in remote communication, data management, CRM systems, document organization, and client relationship management. Strong ability to multitask, prioritize tasks, and provide efficient administrative support in fast-paced remote environments. CORE SKILLS

• Remote Administrative Support

• Data Entry & Record Management

• Client Relationship Management

• Microsoft Office Suite

• Attention to Detail

• Calendar & Appointment Scheduling

• Customer Support

• Document Organization

• Problem Solving

• Task Coordination

• Email Management & Communication

• CRM Management

• Virtual Communication Tools

• Time Management

• Team Collaboration

PROFESSIONAL EXPERIENCE

Administrative Support Assistant (Remote) Consumer Opportunity June 2025 – May 2026

•Provided remote administrative support to ensure smooth daily operations.

•Managed customer inquiries through calls, emails, and digital communication channels.

•Scheduled appointments, coordinated follow-ups, and maintained accurate records.

•Updated customer information and tracked activities using CRM systems.

•Assisted with data entry, documentation, and organization of client information.

•Supported team members with administrative tasks and client communication.

•Maintained professional communication while handling multiple priorities remotely. Administrative Assistant / Customer Support Specialist (Remote) Premier Source January 2024 – May 2025

•Provided administrative and customer support services to clients and internal teams.

•Managed incoming inquiries and ensured timely responses.

•Maintained organized records, customer information, and follow-up schedules.

•Assisted with appointment coordination and client communication.

•Used digital tools to track tasks, update information, and improve workflow efficiency.

•Resolved customer concerns professionally while maintaining excellent service standards. Customer Care Representative / Administrative Support Assistant Bayfield Health Care, Rivers State 2022 – 2023

•Managed a high volume of customer calls while providing professional support.

•Scheduled appointments and maintained accurate customer records.

•Responded to inquiries through phone calls, text messages, chats, and CRM platforms.

•Assisted with administrative tasks including documentation and information management.

•Maintained excellent customer relationships through effective communication. Sales Manager & Customer Relations Assistant Feruk Cosmetics and Perfumery, Warri, Delta State 2021 – 2022

•Managed customer interactions and provided personalized support.

•Maintained customer records and assisted with order coordination.

• Handled client inquiries and resolved concerns efficiently.

•Supported daily business operations and improved customer experience. *****************@*****.*** +234**********

Delta State, Nigeria

•Prepared reports, schedules, and learning materials.

•Managed communication and coordination with students and staff. EDUCATION

Delta State University, Abraka

Bachelor of Science (B.Sc.) – Biochemistry, 2015

National Youth Service Corps (NYSC)

Completed, 2018

ADDITIONAL INFORMATION

Technical Skills: CRM Tools Microsoft Office Google Workspace Email Communication Data Entry Online Collaboration Tools

Work Style: Reliable Organized Self-Motivated Adaptable Comfortable Working Remotely

•Maintained organized records and documentation.

Assistant Science Teacher Top Grace School, Ughelli, Delta State 2019 - 2020

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