Christine Anderson
Denver, CO ***** +1-970-***-**** *******@*****.***
Professional Summary
Detail-oriented and analytical professional transitioning into a Data Quality Reviewer role, leveraging a proven track record of maintaining high accuracy across complex regulatory systems, databases, and customer records. Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Fanatics Betting & Gaming Denver, CO
June 2025 to Present
Review cases and wagers for bets, look up the box score and official outcome, review documents to verify accounts, follow up via email, and de-escalate fans’ concerns. Security Officer
Invicta Security Services LLC Denver, CO
January 2025 to July 2025
Conducted high-vigilance surveillance monitoring (CCTV) and perimeter analysis to detect environmental and behavioral anomalies.
Documented strict incident logs and compliance reports, maintaining clean and precise audit trails for legal and corporate review.
Caregiver
Extended Family Home Care Services Denver, CO
February 2023 to February 2024
Daily Responsibilities:
* Medication reminders
* Daily food preparation
* Safety oversight
* Cleaning
* Wound care
* Peri-care
* Colostomy bag changing
* Catheter care
* Hoyer lift knowledge
* Providing bed assistance and standby assistance in the shower Customer Service Representative
Dept. of Treasury, IRS Denver, CO
February 2023 to January 2024
Audited complex taxpayer accounts and databases to identify, research, and reconcile data discrepancies, ensuring strict compliance with federal regulatory frameworks.
Validated high-volume transactional data and updated central data files with an emphasis on maximum data entry accuracy and information security.
• Utilized advanced proprietary database tools to cross-reference multiple documentation sources and resolve account anomalies systematically.
Customer Service Representative
HERTZ Denver, CO
June 2021 to January 2023
Managed and audited daily digital fleet inventory datasets, verifying physical assets against system records to eliminate data leakage and tracking errors
Processed digital documentation for rental transactions, executing high-speed, accurate entry of client and vehicle metrics.
Identified workflow gaps and communicated with operational teams to update system logs, ensuring continuous data integrity
Education
Diploma
Contemporary Learning Academy High School
Some college
Skills
Relationship management Phone etiquette Banking Motivational interviewing Account management Patient observation Clerical experience Time management Customer service Computer skills Cleaning Experience Supervising experience Conflict management Customer inquiry handling Hospital experience Steaming/ Grout cleaning Patient monitoring Buffing CCTV First aid Patient interaction Hospitality Janitorial experience Customer communication Compliance with security regulations Attention to detail Working with families with children Management Search engines Cash handling Tax experience Front desk Loss prevention Customer support Google Workspace Data entry Microsoft Outlook Guest services CPR Upselling Microsoft Excel Grammar Experience Presentation skills Cleaning Leadership Teamwork Clear language communication Surveillance Custodial Experience Customer retention Marketing Google Drive macOS Writing skills Microsoft Office Google Sheets Computer operation Microsoft Word Organizational skills Customer relationship management Guest Services Cashiering Environmental Services Windows Google Docs Security Sanitation Productivity software
Languages
English
Certifications and Licenses
CPR Certification
First Aid Certification
TIPS
Guard Card
Additional Information
Authorized to work in the US for any employer