Patient Service Associate Application (HCA)

OLOLADE AFOLAYAN

HEALTH CARE ASSISTANT PATIENT SERVICE ASSOCIATE

Chilliwack, BC 778-***-**** **************@*******.***

PROFESSIONAL SUMMARY

Health Care Assistant with a completed HCA Diploma and hands-on experience providing person-centred care, mobility support, ADLs, vital-signs monitoring, documentation, safety, and client observation. Reliable and organized, with strong communication and teamwork skills. Comfortable in fast-paced, physically demanding environments requiring prolonged standing, walking, bending, lifting, positioning, and attention to detail. Committed to patient dignity, privacy, infection prevention, and safe care.

CORE COMPETENCIES

• Patient/client care & call-signal response • Activities of daily living (ADLs)

• Vital signs: blood pressure, temperature & pulse • Safe transfers, lifting, turning & positioning

• Wheelchair & walker mobility support • Patient observation & reporting

• First aid & emergency response • Infection prevention & control

• Patient safety, dignity & privacy • Room/environment cleanliness & organization

• Inventory/supply awareness • Documentation & requisitions

• Client-focused communication • Teamwork, reliability & patience

• Fast-paced & physically demanding work • Microsoft Word Salesforce Dayforce SharePoint

• BC Class 5 Driver’s Licence

PROFESSIONAL EXPERIENCE

Resident Support Worker / Health Care Assistant

Connective Support Society — BC Present

• Provide person-centred support to individuals with developmental, mental health, and physical health needs while maintaining dignity, privacy, safety, and choice.

• Assist with activities of daily living, mobility, transfers, positioning, meals, routines, and maintaining a clean and safe living environment.

• Monitor physical and emotional well-being; observe changes and communicate concerns promptly to appropriate team members and healthcare professionals.

• Provide medication prompting/support according to care plans and organizational procedures.

• Maintain accurate, timely documentation of client activities, observations, incidents, appointments, and care-related information.

• Use safe-care practices when supporting wheelchair and walker mobility and client transfers.

• Follow infection prevention and control, workplace safety, confidentiality, and professional-boundary requirements.

• Communicate effectively with clients, families, healthcare professionals, and multidisciplinary support teams.

• Respond appropriately to changing needs and emergency situations while remaining calm, organized, and client-focused.

Menno Hospital Abbotsford Abbotsford, BC June 2025-August 2025

Practicum Health Care Assistant

Responsibilities

Assisted residents with ADLs including bathing, dressing, grooming, toileting, and feeding.

Supported residents in mobility and positioning using safe transfer techniques (e.g., sit-to-stand, ceiling lift, transfer belt).

Provided emotional support and built rapport with residents while ensuring dignity and respect.

Observed and reported changes in residents’ physical and emotional status to nursing staff.

Maintained cleanliness and infection control standards in resident rooms and care areas.

Collaborated with interdisciplinary teams (nurses, rehab aides, dietary staff) to provide person-centered care.

Documented care activities according to facility protocols and under supervision.

Practiced communication and de-escalation techniques with residents living with dementia or cognitive decline

Big Hearts Homecare Vancouver, BC Jan 2024- Present

Health Care Aide

Responsibilities

Supported clients with ADLs including bathing, dressing, eating, and toileting.

Assisted with lifts and transfers (e.g., transfer belt, sit-to-stand, ceiling lift, wheelchair).

CPAP care, Catheter care

Provided companionship and emotional support to clients.

Reminded and supported clients in taking medications.

Scheduled appointments and supported transportation needs.

Attended ongoing training to improve caregiving knowledge and safety practices.

Health Care Aide

Capable Healthcare and Home Services – Abbotsford, BC

Aug 2022 – Jan 2023

Aided with personal care, meal prep, and housekeeping tasks.

Supported clients with daily living activities to maintain comfort and independence

Pre-School Teacher

Rohi International School — Lagos, Nigeria Jan 2016 – Jul 2019

• Provided daily supervision, care, guidance, and educational support while maintaining a safe and clean environment.

• Observed individual needs and behaviour, communicated effectively with families and colleagues, and maintained consistent routines.

• Demonstrated patience, organization, reliability, and strong interpersonal skills in a busy group setting.

Children’s Church Teacher / Children’s Ministry Leader

Nigeria and Canada 2009 – Present

• Provide supervision, guidance, and support to children; plan activities and maintain a safe, respectful, inclusive environment.

• Work collaboratively with teachers and volunteers, demonstrating patience, leadership, communication, and reliability.

EDUCATION

Health Care Assistant Diploma

Sprott Shaw College — Chilliwack, BC Completed August 2025

Training: Personal care and assistance; mobility and transfers; vital signs; patient/client safety; first aid and emergency procedures; infection prevention and control; dementia and mental health support; communication and documentation; person-centred care; clinical/practicum experience.

Higher National Diploma (HND), Computer Science

Nigeria July 1997

National Diploma (ND), Computer Science

Nigeria July 1995

CERTIFICATIONS & ADDITIONAL QUALIFICATIONS

• Mandt System Training First Aid / CPR BC Class 5 Driver’s Licence

• Available for full-time work including morning, evening, and weekend shifts.

• Legally authorized to work in Canada.

REFERENCES

Available upon request.

Contact this candidate