M I C H A E L J
B O W L E R
*********@*****.***
Bay Shore, NY 11706
PROFESSIONAL SUMMARY
Dynamic Project Coordinator at US Infrastructure with proven expertise in managing complex projects and developing strategic solutions. Adept in Microsoft Project and conflict resolution, I successfully facilitated the mapping of critical infrastructure, enhancing operational efficiency across multiple locations. A strong leader and mentor, I prioritize effective communication and stakeholder engagement.
WORK EXPERIENCE
Project/Systems Coordinator, US Infrastructure, Jan 2022 Current, Islandia, NY Working with Con Edisions multiple projects, developed & coordinated computer mappings of gas, water and communication infrastructures for site locators too mark according to company standards.
Projects are archived after review of videos locators produced by showing gas and communication markings of project site.
Worked the Bronx, Brooklyn and Queens locations.
Managed projects work loads and area proximities, as well interpreted project order tickets for locators.
Assistant Project Manager/System Coordinator, ADT, Jan 2021 Jan 2022, Melville, NY Coordinated 3G customers converting to an LTE system in their home security system. Scheduled technicians for prearranged appointments, making these appointments with customers, to implement and install conversion equipment.
Making reports on the number of customers that converted to the LTE system and finished excel files with the disposition of each customer in a designated state. Assistant Project Manager Sales, Business Talk Radio, Jan 2020 Jan 2021, Patchouge, NY Coordinated and developed radio programs for interested businesses, helped assign program schedules in accordance with available time slots, and arranged programs for the businesses that were interested in investing in this type of marketing. Assistant Project Manager / Sales Coordinator, Cyber-Lead, Jan 2016 Jan 2019, Hauppauge, NY Marketing success and developed & specific strategies that reduced customer conflict, resulting in increased customer business, which improved customer satisfaction. I was instrumental in implementing a targeted sales approach, which increased sales performance by 20%, bringing about increased market share.
Assistant Project Manager / Customer Service Supervisor, On Top, Visibility, Jan 2015 Jan 2016, Hauppauge, NY
Arranged demonstrations of web designs for clients, interviewing to ascertain their specific requirements for website function.
Explained alternative plans, up-sold plans, and recommended maintenance programs. MB
Oversaw business development as well as departmental training, billing, and reporting. Achieved probability in this highly competitive industry. Project Coordinator, MSEDP, Jan 2013 Jan 2014, Deer park, NY Initiating sales contacts with customer prospecting for websites, investigated program requirements, and suggested different program designs and maintenance for customers wanting to stay within budgeted negotiations.
Clarified customer understanding by providing technical expertise in areas not knowledgeable to clients.
Project Manager/Designer Draftsman, T. McGowan Fire Protection, Jan 2011 Jan 2012, Ronkonkoma, NY
Facilitated meetings with Architects, Engineers, and Building Owners for consensus. Read architectural layout plans and designed fire sprinkler systems. Initiated the project with the city engineer.
Guided stakeholder questions and provided updates. Issued design specification to fabrication personnel and monitored work. Issued go ahead for field crew installation.
All work was done within National Fire Protection Association Codes. Project Manager/ Designer Draftsman, Industrial Sprinkler, Jan 2009 Jan 2011, Livingston, NJ Collaborated with management to coordinate all facets of project. Delivered system design, according to timeline and budget. Advised on material procurement, giving recommendation and consultations, using best practices, and benchmarking techniques.
Engineered communications between all stakeholders, design functions, and fabrication and installation.
Executed final tests for code acceptance.
EDUCATION
Project Management Professional Program
Stony Brook University Corporate Center For Education Stony Brook Earned Project Management Certificate from Stony Brook University MBA, Business Management & Leadership
Dowling College Oakdale
Bachelor of Science, Business, minor in Aviation
Dowling College Oakdale
SKILLS
Leadership Skills Conflict Resolution
Change Management Interpersonal Skills
Trainer Mentor
Microsoft Project Negotiation Skills
Facilitator Program Communications
Business Analysis Director
Manager
WEBSITE, PORTFOLIO AND PROFILES
linkedin.com/in/niichaelbowlerlbb03565
PROFESSIONAL ASSOCIATIONS
Member of the Project Management Institute and will exam for my Project Management Professional Certification in early September