Customer Service & Warehouse Operations Associate

LaNorria Woods

Birmingham, AL

205-***-****

**********@*****.***

Professional Summary

Motivated and dependable worker with 6 years of customer service, retail, and warehouse experience. Skilled in assisting customers, training new hires, handling inventory and devices, and maintaining an efficient workflow. Strong team player with excellent communication and time management skills.

Work Experience

Amazon Delivery Station — Associate

Birmingham, AL October 2024 – November 2025

- Assisted new hires with onboarding and setup.

- Created new hire tags and maintained the new hire board.

- Inducted and organized packages for delivery.

- Managed device station, distributing and maintaining equipment for employees at the start of each shift.

Target — Target Associate

Homewood, AL August 2019 – May 2024

- Delivered excellent customer service and supported guests with purchases, returns, and refunds.

- Maintained a clean and organized sales floor.

- Assisted team members during peak hours to ensure smooth operations.

Education

Miles College — Bachelor’s in Business Management (in progress)

Fairfield, AL Expected Graduation: 2026

Minor High School — High School Diploma

Adamsville, AL Graduated December 2023 (Early Graduate)

Skills

• 6 Years of Customer Service Experience

• Customer Service & Sales

• Device Handling & Troubleshooting

• Inventory & Package Induction

• Team Collaboration & Training

• Time Management

• Communication Skills

Languages

English

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