Administrative Operations & Client Services Specialist

Elder Henriquez

Administrative Operations Specialist Client Services Professional

Brighton, MA 617-***-**** **************@*****.*** Professional Summary

High-performing Administrative Operations Specialist with experience supporting corporate environments, executive-level events, and high-volume client interactions. Proven ability to increase efficiency, manage operations, and deliver exceptional service. Recognized for strong problem-solving, attention to detail, and ability to thrive in fast-paced, high-demand environments. Positioned for roles paying $25–$40/hr in administrative, operations, and client support. Core Competencies

Operations Management • Executive Support • Client Relations • Event Coordination • Data & Records Management • Process Improvement • Customer Experience • Multitasking & Time Management

Professional Experience

Administrative Assistant – Schochet Companies (2025–Present)

• Manage administrative operations, improving organization and workflow efficiency

• Maintain accurate digital and physical records ensuring compliance and accessibility

• Support client onboarding and document processing with high accuracy

• Contribute to smooth daily operations in a fast-paced office environment Event Support Specialist – Forrest Solutions (PwC) (2021–2024)

• Supported executive-level events for a global corporate environment (PwC)

• Managed AV systems, room setups, and real-time problem resolution

• Coordinated vendors and logistics to deliver seamless, high-quality events

• Provided direct client support ensuring a premium experience Operations Associate – Amazon / Whole Foods (2020–2021)

• Executed high-volume order fulfillment with speed and accuracy

• Maintained performance metrics and strict delivery timelines

• Delivered customer-focused solutions to resolve issues efficiently Culinary Operations Associate – Healthwood Healthcare (2019–2020)

• Supported dietary operations while maintaining strict compliance standards

• Assisted with inventory control and workflow efficiency in a regulated environment Education

Mary Lyon Pilot High School – Diploma

Languages

Fluent in English and Spanish

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