Check Processing & Document Imaging Specialist

Valerie Rocha

210-***-**** *********@*****.***

Experience:

MAY 2024-PRESENT

LOCKBOX ASSOCIATE, PROSPERITY BANK

Process high volumes of incoming checks which includes mail payments and remittance documents

Mail & Batch Preparation-received, open, and manually/mechanically sort high volumes of incoming mail, utilize specialized automated equipment

Payment processing-separate checks from accompanying invoices and remittance forms based on strict standard operating procedures and unique client specifications

Data Entry & Verification-read legal lines of check to input and verify exact dollar amounts, account numbers, and billing information into proprietary banking systems

Balancing & Reconciling-balance transaction batches, resolve immediate check to invoice discrepancies, flag exceptions or non-standard items for further review

Security & Compliance- securely handle sensitive financial information and strictly adhere to federal regulatory standards (ex: the bank secrecy act and regulations)

AUGUST 2001-OCTOBER 2022

IMAGING SPECIALISTS, AIR FORCE FEDERAL CREDIT UNION

Assign and manage daily team workload

Complete team production reports

Onboard new hire employees on imaging and records

Cross train current employees

Advanced knowledge on spreadsheets, data retrieval, word processing and presentation software specifically Microsoft, Adobe, and Outlook

Prepare and process all documents to be scanned or imported by achieving quality control

Index documents

Research and correct any errors found during the scanning or prepping phases

Communicate with other specialists to ensure the exactness and integrity of images

Education:

JUNE 1995

High School Diploma, SOUTH SAN WEST CAMPUS

Skills/Highlights

· Data Entry Speed

· Proficient using 10 key

· Collaboration abilities

· Ability to master new skills quickly

· Distinguished time management skills

· Exceptional people skills

· Leadership qualities

· Motivated and self-driven

· Intensive Customer Service

· Energetic

· Problem Solver

· Excel in prioritization and multitasking

· Detail Oriented

· 20 plus year of banking back-office experience

· Proficient in computer applications

· Ability to communicate effectively and professionally

· Loan document experience

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