French-English Client Relations & Procurement
Resume:
Oliver S. Boffi
* ******** ******, ******, ** ***12
E-mail: ***********@*****.***
Profile:
I am a highly creative and adaptable communicator that thrives on internal and external client relations. I possess extensive experience in communicating with international clientele, specifically French and French speaking.
Languages:
Fluent in French and English
Conversational Italian and German
Experience
Boffi Studio Fine Art Gallery - Owner Sept 2015-Present
(Fine Art Dealer) www.bernardboffi.net
Mar 2012 –Feb. 2015
Global Contracts – Procurement – French Speaking
Bloomberg L.P., New York, NY
●Run and analyze SAP related reports, perform purchase order reconciliation on outstanding orders which include expediting deliveries and working with customers to resolve the purchase orders.
●Perform data entry of supplier contracts into ICMS contract management system.
●Process sales order requests
●Maintain the order systems and keep internal databases up to date
Mar 2010 – March 2012
Global Customer Support- French Speaking
Bloomberg L.P., New York, NY
●Diagnostic problem solving, call routing, technical analysis of client issues, French/English Translation, in high volume call center with international client base.
●Earned consistent commendations for being determined and decisive and using initiative to develop effective solutions to problems from European French speaking clientele.
●Evaluate new ideas. Review ideas on Mind GO. Brainstorm new ways to improve efficiency in GCUS. I monitor Mind Go and collaborate with other members of Think Tank.
●Providing platinum customer service, detailed and precise; fastidious and thorough.
Sept. 2003 – March 2010
Studio Manager
Boffi Studio, Inc., New York, NY
●Studio manager for a family fine art business
●Sold, marketed, produced & oversaw the creation of 3,000 fine art books, drawings, digital prints, exhibitions, website and marketing materials that supported the goals and objectives of Boffi Studio.
●Customer Service, implemented cost control measures and provided timely and frequent financial information to staff.
●Creative freelance, market research and data analysis.
May 2006 – Feb 2009
Consultant- Executive Assistant
Technology Solutions, Westchester, NY
●Managed front office functions for technology literacy and training company supporting senior leadership and staff of 20
●Developed efficiency-enhancing workflow/process improvements making it possible to accommodate increasing responsibilities necessitated by staff reductions.
●Record maintenance records control filing, office supply purchasing and equipment maintenance.
●Performed posting to general ledger, accounts receivable and payable accounts also payroll.
●Scheduling and coordinating of all meetings, travel itinerary for CEO, client database and class schedules.
●Improved use of office technology by updating contact database, which increased efficiency 15% and effectiveness for reaching clients was 50% faster.
June 2006 – May 2007
Assistant to President & CEO
RAM Scientific, Yonkers, NY
●Controlled financial transactions and record keeping with strict attention to details in fast pace high pressure environment.
●Customer service, AR, collections, database maintenance, order processing, and the distribution of marketing materials for a privately owned medical supply company
Jan 2006 – May 2006
Office Manager
Tanari Art Associates, Mahopac,NY
●Office manager for a company specializing in rare books, art, and antiques.
●Achieved top production volume by maintaining high degree of accuracy associated with data entry, database maintenance and record keeping which led to a 20% increase in overall sales.
Sept 2000 – May 2003
Customer Service Representative
Church Publishing, New York, NY
●Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele in high volume call center.
●Achieved top production volume by maintaining high degree of accuracy associated with data entry, database maintenance and record keeping which led to an increase in overall sales.
●Management of A/R and A/P accounts working directly with the Chief Financial Officer.
●Sales and marketing assistant for trade-shows & book signings.
Jan 1999 – Jan 2000
Office Manager
Fund E-Z Development Corporation, White Plains, NY
●Development and distribution process of specialized accounting software designed for non-profit organizations
●Promoted to Office Manager in 60 days
●Proofreading, customer service, sales, heavy data entry, invoicing, A/R, A/P, and cash receipt.
1995 – 1998
Executive Assistant
AGC, Inc., Versailles, France
●Assistant to President and CEO, internet startup, historic renovations
●Sales, cold calling, generating new business
●Booking travel, project supervision, meetings
Education:
Empire State College, New York, NY
Bachelor of Arts, 2003 GPA 3.96 Honor Roll 4 Yrs.
Major: Business Administration Minor: Cultural Studies
Technology:
Bloomberg, SAP, MS Office Suite, MS Dynamics GP, iWork,iCal, Lotus Notes, QuickBooks, Adobe Illustrator, Mac and PC
Volunteer Work:
NY Cares, Meals on Wheels, Central Park Conservatory
Activities:
International Travel, NYSC Member, Mountain biking Enthusiast, Amateur Chef, Artist
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