Customer-Focused Operations & Sales Leader

Russell Stubblefield

Mansfield, Texas 817-***-**** **********@*****.***

Professional Summary

Relationship focused business professional with 20+ years of experience working with contractors, vendors, and customers in fast paced service environments. Proven ability to consult with clients, identify operational needs, and deliver customized solutions that improve efficiency and profitability. Known for building strong business relationships, generating repeat customers, and supporting company revenue growth. Experienced presenting product solutions, pricing strategies, and managing client relationships from consultation through fulfillment.

Core Skills

• Consultative Sales

• Client Relationship Management

• Business Development

• Revenue Growth Support

• Product Demonstrations

• Pricing Strategy

• Contractor & Vendor Partnerships

• Customer Needs Analysis

• Team Leadership & Training

• Inventory & Cost Management

• Operations Coordination

• Process Improvement

• CRM / Digital Record Systems

• Microsoft Excel & Spreadsheets

Professional Experience

Shop Manager – Greenleaf Roofing (Plano, TX)

Oct 2022 – Mar 2025

• Consulted with contractors and customers to understand project needs and recommend custom metal fabrication solutions.

• Presented product options, pricing structures, and timelines to prospective clients to secure new business.

• Supported company expansion from $1M in revenue to multi million dollars across three locations through strong client relationships.

• Built long term partnerships with contractors and vendors, generating repeat business and referrals.

• Managed order approvals, pricing, and production scheduling to ensure timely project completion and customer satisfaction.

• Led and coached shop staff while maintaining productivity, quality, and safety standards.

Shop Manager – JReynolds & Co. (Saginaw, TX)

Nov 2021 – Aug 2022

• Oversaw daily operations of fabrication shop supporting roofing contractors across the region.

• Managed vendor relationships, material ordering, and inventory controls to support project timelines and cost efficiency.

• Created spreadsheets and tracking systems to improve inventory management and operational visibility.

• Coordinated deliveries, logistics, and equipment scheduling for both local and out of state projects.

• Maintained accurate operational records across digital platforms.

• Promoted a positive and accountable team culture focused on safety, quality, and customer satisfaction.

Sheet Metal Shop Foreman – CEI Roofing (Dallas, TX) Aug 2012 – Nov 2021

• Managed metal fabrication production for commercial roofing projects throughout the Dallas–Fort Worth market.

• Partnered with contractors and internal project managers to determine specifications and deliver customized fabrication solutions.

• Ensured projects met strict deadlines while maintaining quality and safety standards.

• Implemented inventory and cost control practices to improve operational efficiency.

• Trained production staff and strengthened team performance through ongoing coaching and development.

• Maintained OSHA compliant safety practices across shop operations. Golf Pro Shop Assistant – Mansfield National Golf Club (Mansfield, TX) Feb 2008 – Oct 2010

• Delivered high level customer service in a high volume retail and hospitality environment.

• Educated customers on memberships, equipment, and services to increase participation and sales.

• Won national sales competition for Game Improvement Program memberships.

• Coordinated tournaments and managed daily pro shop operations.

• Maintained customer accounts and handled billing and data entry. Owner / Operator – Rusty's Lawn Care (Mansfield, TX) Apr 2005 – Nov 2007

• Built and managed a residential lawn care business from startup.

• Generated new customers through advertising and referral relationships.

• Managed scheduling, payroll, pricing, and client relationships.

• Maintained strong customer satisfaction and repeat business. Home Theater Sales Specialist – Best Buy (Arlington, TX) Nov 2002 – Aug 2004

• Met and exceeded daily sales goals by educating customers on electronics and home theater systems.

• Demonstrated product features and recommended solutions based on customer needs.

• Increased sales by promoting add on services such as warranties and accessories.

• Delivered exceptional customer service in a fast paced retail environment. Certifications

ES1 Certified

Forklift & Heavy Equipment Certified

Education

Tarrant County College- 2 Years 4.0

GPA

High School Diploma

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