Warehouse & Operations Lead

HASSAN JENNINGS

Durham, NC 347-***-**** ***************@*****.***

WAREHOUSE & OPERATIONS LEAD

PROFESSIONAL SUMMARY

Dependable and hands-on operations professional with experience supervising employees, coordinating loading dock activities, managing inventory, receiving and stocking materials, operating forklifts, and maintaining safe and efficient work environments. Proven ability to delegate assignments, support staffing needs, communicate with drivers and management, track inventory, monitor costs, and keep daily operations moving with minimal supervision. Brings a strong work ethic, reliability, safety awareness, and a natural ability to lead teams. Seeking a Warehouse Lead, Operations Lead, or Supervisor-track opportunity where hands-on experience and leadership skills can contribute to operational efficiency and team success. CORE SKILLS

• Team Leadership & Supervision • Warehouse Operations • Loading Dock Operations • Inventory Control • Shipping & Receiving • Forklift Operations • Material Handling • Employee Training & Support • Work Assignment & Delegation • Safety & Injury Prevention • Stocking & Replenishment • Cost & Labor Awareness • Driver & Vendor Communication • Facility Operations • Work Order Reporting • Problem Solving • Time Management • Independent Work PROFESSIONAL EXPERIENCE

DECI — Durham, NC

Facilities Technician 2022–Present

• Perform daily facilities and building maintenance tasks to support safe, clean, and functional operations. • Inspect facilities and identify maintenance, repair, and safety concerns.

• Respond to work orders and complete assigned maintenance requests in a timely manner.

• Assist with moving, setup, organization, and general operational needs throughout the facility. • Work independently while prioritizing multiple tasks and responding to changing operational needs. • Communicate maintenance concerns and completed work to appropriate personnel.

• Follow established safety procedures and maintain a safe work environment. STAPLES — Durham, NC

Warehouse Lead / Forklift Operator 2022–2026

• Supported daily warehouse operations while serving as a lead team member.

• Operated forklifts safely to move, load, unload, and organize products and materials.

• Assisted with coordinating daily warehouse assignments and ensuring work was completed efficiently. • Loaded and unloaded deliveries while maintaining safe material-handling practices.

• Organized inventory and maintained an efficient warehouse environment.

• Assisted team members with daily tasks and provided direction when needed.

• Helped maintain productivity and workflow during busy operational periods.

• Followed company safety procedures and promoted safe forklift and warehouse practices.

• Assisted with receiving, stocking, staging, and movement of merchandise.

• Identified operational issues and communicated concerns to management.

• Maintained a clean, organized, and safe work area. ART FOOD — New York, NY

BOH Supervisor 2016–2019

• Supervised and coordinated the daily activities of a four-person loading dock and kitchen team. • Delegated assignments and work duties to ensure daily operational needs were completed efficiently. • Monitored incoming and outgoing products and maintained accurate inventory.

• Conducted full stock inventory on a recurring basis to support inventory control.

• Coded and scanned invoices to the appropriate department and location.

• Maintained awareness of labor and operating costs.

• Coordinated with truck drivers and maintained strong working relationships to support smooth deliveries. • Covered staffing shortages caused by callouts and vacations to maintain operational continuity. • Monitored work orders and provided progress reports to management.

• Communicated with management and other locations through daily email correspondence. Hassan Jennings • Warehouse & Operations Lead • Page 1

• Promoted workplace safety and awareness to reduce the risk of injuries.

• Supported employees and ensured team members had the resources needed to complete their responsibilities. NARCO FREEDOM — Brooklyn, NY

Resident Coordinator 2013–2016

• Maintained daily building operations and helped ensure a safe and orderly environment.

• Maintained detailed logs documenting rounds, activities, and daily events.

• Reported emergencies and operational concerns to management.

• Processed client intakes and discharges while maintaining required documentation.

• Coordinated communications between locations through email and fax.

• Organized and maintained paperwork and electronic records.

• Supported individuals with packing and transition needs when necessary. HIRE POINT AGENCY / PARALLEL PRODUCTS — Bronx, NY

Custodian / Dishwasher 2012–2015

• Operated a forklift to safely pick up and transport pallets and boxes.

• Received and stored food supplies and stocked materials in designated areas.

• Assisted with daily facility operations and maintained clean, safe work areas.

• Operated power equipment and commercial cleaning equipment safely.

• Reported facility repair and maintenance needs to management.

• Operated trash compactors and commercial dishwashing equipment.

• Assisted other departments and janitorial personnel with daily operational needs. DUANE READE — New York, NY

Maintenance / Stock Worker 2004–2007

• Performed stocking, maintenance, cleaning, and facility-support duties throughout the establishment. • Maintained inventory of cleaning and facility supplies.

• Assisted multiple departments with operational and maintenance needs.

• Reported work orders requiring immediate attention to supervisors.

• Supported grounds maintenance and general facility upkeep.

• Worked independently while maintaining established safety and operational standards. PATHMARK — Brooklyn, NY

Stock Clerk / Cashier 2002–2007

• Received, opened, unpacked, and distributed merchandise to the sales floor.

• Replenished shelves, racks, cases, bins, and tables with incoming merchandise.

• Provided assistance and direction to other employees when needed.

• Maintained organized and clean stock and sales-floor areas.

• Assisted customers with merchandise questions and product selection.

• Processed customer transactions accurately.

LICENSES & TRAINING

NYS Commercial Driver's License — Class B Passenger Endorsement Air Brake Endorsement School Bus Endorsement DOT Certification

Ferrari Driving School - OSHA Forklift Operator Certification - 2007 EDUCATION

Durham Technical Community College - GED/High School Equivalency - May 21, 2026 Hassan Jennings • Warehouse & Operations Lead • Page 2

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