Operations Support and Excel MIS

MOHIT SHARMA

*****.**********@*****.*** 931-***-**** New Delhi

Professional Summary

Operations with experience in travel operations, reservation management, and operational support. Currently working as an Operations support at MoreTask Business Solution, processing international attraction reservations through the Tiqets Backoffice platform. Skilled in reservation verification, ticket processing, supplier coordination, operational documentation, Microsoft Excel. Seeking opportunities in MIS, Advanced Excel, Data Processing, Reporting, and Business Operations Work Experience

Operations Intern, Moretask Business Solution

•Process attraction ticket reservations through Tiqets Backoffice platform.

•Manage requests for international attractions and destinations.

•Coordinate with suppliers and internal teams to ensure timely request fulfillment.

•Support reservation modifications, cancellations, and operational updates

•Ensure booking accuracy and timely reservation fulfillment.

•Assisted in resolving operational issues to improve processing efficiency.

•Performed quality checks to ensure accurate reservation processing.

•Managed high-volume reservation requests while maintaining accuracy.

•Collaborate with internal teams to support operational workflows. Education

Bachelor of Arts (Honours), Delhi University

Completed 63.3%

Skills

Microsoft Excel

•SUMIF / SUMIFS

•VLOOKUP / HLOOKUP

•Pivot Tables

•IF / AND / OR

•COUNTIF / COUNTIFS

•Data Cleaning & Formatting

•Data Validation

•Sorting & Filtering

•Conditional Formatting

Process Coordination

Reservation Management

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