Logistics & MIS Operations Executive

Piyush Kumar

*.****************@*****.*** 888******* Noida Uttar Pradesh, India

Professional Summary

Detail-oriented Logistics & Operations Executive with experience in First Mile and Last Mile operations, shipment tracking, NPR reporting, MIS reporting, and claims handling. Skilled in Excel reporting, shipment performance monitoring, and resolving delivery and payment issues. Seeking an opportunity in Logistics / Operations / MIS to improve process efficiency and delivery performance.

Skills

MS Excel (VLOOKUP, PivotTables)

Effective Communication (Email + Calls)

Problem Solving & Issue Resolution

Time Management & Task Prioritization

Project Coordination

Report preparation

Experience

Senior Executive – Operation

Tekipost Noida

Apr 2025 – Present

Managed First Mile and Last Mile logistics operations including daily shipment tracking and coordination.

Coordinated with courier partners and delivery hubs to resolve delivery delays and operational issues

Monitored shipment performance and ensured on-time delivery timelines. Generated and maintained NPR (Non-Pickup Reports) for delayed and exception shipments.

Handled Last Mile claims including Lost, Damage, RTO and Shortage cases. Maintained accurate shipment data and prepared daily MIS and operational reports.

Supported customer service team with real-time operations updates and issue resolution.

Maintained accurate shipment data and prepared daily MIS and operational reports.

Education

Mahatma Gandhi Kashi Vidyapith Varanasi Uttar Pradesh Graduation in Bachelor of Commerce 2024

Dehradoon Public School Varanasi Uttar Pradesh

Higher Secondary (12th) 2021

Secondary School (10th) 2019

Certifications

ADFA - Advance Diploma in Financial Accounting (2023) Languages

English, Hindi

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