Melissa Zerin
Data Entry Clerk
************@*****.*** Minnetonka, 55305 +1-952-***-****
Summary
Organized and detail-oriented professional with experience in appointment scheduling, administrative support, and customer service. Proven ability to manage high-volume tasks, maintain confidentiality, and ensure accurate record-keeping, as demonstrated in previous roles. Eager to leverage strong typing skills and a commitment to thoroughness to excel as a Data Entry Clerk at Easy Recruiter, contributing to a positive and efficient work environment. Work Experience
Med Spa Coordinator, LifeSpa, Eden Prairie
05/2024 – 03/2025
Greeted and checked in guests, ensuring a welcoming atmosphere. Managed a high volume of incoming calls, addressing inquiries and expertly scheduling appointments.
Demonstrated the ability to multitask effectively in high-stress situations. Handled cash transactions and maintained the cash register, ensuring it was balanced for the following day.
Prepared bank deposit slips and completed monetary deposits. Printed reconciliation reports and daily summaries for monthly tracking. Assisted guests in selecting spa services tailored to their specific needs and preferences. Coordinated with therapists and estheticians to optimize appointment scheduling based on availability.
Executed daily opening and closing procedures for the spa's front desk area. Generated daily schedules for technicians, injectors, and estheticians, and prepared client files.
Conducted complimentary confirmation calls 48 hours prior to scheduled appointments. Maintained strict confidentiality of client information in adherence to privacy policies. Ensured seamless communication flow between guests and their assigned therapists or estheticians.
Teachers Aid, Gan Shelanu Preschool, Minnetonka
01/2022 – 05/2024
Provided assistance with various student projects and activities. Supported children and staff in reading, writing, and skill development. Supervised students during playtime, lunchtime, and nap time, prioritizing their safety. Collaborated with fellow teachers to devise engaging and fun educational activities. Fostered supportive relationships with students through active listening and addressing their concerns.
Administrative Assistant, Bernick Lifson Ltd. Law Firm, Golden Valley 01/2012 – 12/2013
Served as the office receptionist, managing client scheduling, office intake, and providing comprehensive administrative support to multiple lawyers. Education
University of Arizona,, Sociology
08/2006 – 12/2009
Hopkins High School
09/2003 – 06/2006
Skills
Certificates
BLS Certification
First Aid Certification
AED Certification
CPR Certification
Appointment scheduling Computer skills Office experience Employee engagement Helpfulness Customer support Communication skills Organizational skills Community engagement Dependability