ANKIT SINGHAL
Jaipur, Rajasthan, India
********@*****.***
LinkedIn: https://in.linkedin.com/in/ankit-singhal-7a74061 PROJECT MANAGER IT DELIVERY LEAD
Experienced Project Manager with 18+ years of expertise in IT Project Delivery, Application Development, Production Support, Banking & Financial Services, Retail, Government, Pharma, and Credit Risk domains. Proven track record of managing cross- functional and geographically distributed teams of up to 22 members, delivering large-scale technology initiatives using Agile and Waterfall methodologies. Strong stakeholder management, risk mitigation, budgeting, release management, and client engagement experience across global organizations in the UK, USA, Hong Kong, Belgium, and India. PROFESSIONAL SUMMARY
• 18+ years of experience in Project Management, IT Delivery, Consulting, Application Development, and Production Support.
• Extensive experience managing end-to-end project lifecycles from initiation, planning, execution, monitoring, and closure.
• Expertise in Agile, Scrum, Waterfall, SDLC, Release Management, Change Management, and Risk Management.
• Successfully managed global teams across multiple geographies and time zones.
• Strong stakeholder management and client engagement experience with UK, USA, Europe, and APAC clients.
• Proven leadership in banking payments, credit origination, supply chain, government, and enterprise application projects.
• Experienced in project governance, resource planning, budget management, quality assurance, and process improvement.
• Certified PRINCE2 Practitioner, Professional Scrum Master (PSM-I), and ITIL Foundation Professional.
CORE COMPETENCIES
Project & Program Management
• Project Planning & Execution
• Agile & Scrum Methodologies
• Waterfall Project Management
• Resource Planning
• Budget Management
• Stakeholder Management
• Risk Management
Delivery Management
• Application Development
• Production Support
• Quality Assurance
• Service Delivery
• Incident Management
• Continuous Improvement
Domain Expertise
• Banking & Payments (RTGS, NEFT, SWIFT, CTS)
• Credit Risk & AI Driven Decisioning
• Banking & Financial Services
Tools & Technologies
• Jira
• Confluence
• Bitbucket
• PowerCurve Originations (PCO)
• ServiceNow
• Jenkins
• Oracle,SQL Server
• SSIS
• SharePoint
• WebSphere Application Server
• SVN,Gitbash
• Maximo
• XML/JSON
PROFESSIONAL EXPERIENCE
UST Global
Lead Engineer II / Delivery Lead
Sep 2023 – Jun 2026
Key Achievements
• Handled end-to-end project delivery and development initiatives using PowerCurve Originations (PCO).
• Managed project planning, sprint execution, release coordination, and stakeholder communication.
• Conducted client governance meetings and project status reviews.
• Developed and standardized activities using Bitbucket, Jenkins, and Agile practices.
• Managed team performance, delivery quality, and milestone achievement.
• Successfully managed project delivery timelines while ensuring quality standards.
• Improved stakeholder communication and delivery visibility through structured reporting.
Infosys Limited
Project Manager
Dec 2011 – Jun 2023
• End-to-end implementation projects using Agile methodology and PowerCurve Originations.
• Managed sprint planning, backlog prioritization, defect management, and release delivery.
• Facilitated stakeholder meetings and executive project reviews.
• Coordinated cross-functional teams to ensure timely project execution.
• Served as Technical Project Lead managing a distributed team of 22 resources.
• Managed project risks, dependencies, escalations, and resource allocation.
• Successfully passed client audits related to process controls and access governance.
• Led migration project from Oracle Forms & Reports to JReport platform.
• Ensured successful project delivery within scope and schedule.
• Managed complete SDLC lifecycle using Waterfall methodology.
• Delivered project milestones from project initiation through deployment.
• Ensured compliance with project governance standards.
• Led a team of 13 developers for enterprise application development.
• Managed project schedules, deliverables, and quality assurance activities.
• Managed 24x7 application support operations across onshore and offshore teams.
• Led a team of 15 resources supporting 23 critical banking applications.
• Improved operational efficiency and incident resolution performance. Magna Infotech Pvt. Ltd.
Senior Application Support Engineer / Team Lead
Aug 2010 – Nov 2011
• Managed support operations for critical payment gateway applications.
• Led a team of 16 professionals supporting banking systems.
• Coordinated Disaster Recovery (DR) activities in compliance with RBI regulations.
• Conducted root cause analysis and incident management for critical production issues.
Bank of Rajasthan (Now ICICI Bank)
Information Technology Executive
Apr 2008 – Aug 2010
• Managed Treasury and Payment applications supporting RTGS, NEFT, SWIFT, CBLO, GILTS, and NDS platforms.
• Led enhancement and implementation initiatives for banking applications.
• Conducted user training and knowledge transfer programs.
• Supported mission-critical payment systems and regulatory compliance initiatives. Geometric Ltd. (Now HCL Technologies)
Software Engineer / Quality Analyst
Aug 2007 – Feb 2008
• Developed business solutions using e-Matrix platform.
• Conducted unit testing and quality assurance activities.
• Delivered application enhancements and defect resolutions within project timelines. CERTIFICATIONS
• PRINCE2 Practitioner
• Professional Scrum Master (PSM-I) – Scrum.org
• ITIL Foundation V3
• Microsoft Certified Technology Specialist (SQL Server 2008)
• Microsoft Certified MOSS 2010 Administrator
• IBM WebSphere Application Server Administration (WAS 8)
• NPCI Certified – Cheque Truncation System (CTS)
EDUCATION
Post Graduate Diploma in Business Administration (PGDBA) (2015-2018) Bachelor of Engineering (Computer Science & Engineering) KEY ACHIEVEMENTS
• Delivered multiple global projects across UK, USA, Hong Kong, Belgium, and India.
• Managed teams of up to 22 members across distributed locations.
• Successfully led enterprise transformation, migration, and banking technology initiatives.
• Strong track record of client satisfaction, audit compliance, and on-time project delivery.
• Extensive experience in Agile transformations and enterprise project governance.