Remote Virtual Assistant & Care Coordinator

CHRISTY GRESHAM

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Theodore, AL ***** * 251-***-**** * ***************@*****.*** Summary

Most recent occupation was one of necessity as a caregiver with over 5 years of experience in providing personalized support to individuals. Expertise in organizing care plans, coordinating medical appointments, and assisting with daily living tasks. Proven track record of managing household responsibilities and ensuring safety and efficiency. Adept at navigating complex healthcare needs while becoming a full-time Assisted Living Organizer, Caregiver, Finance Reconciler and ultimately the Executor of Estate for the parties involved… entailing an entirely new set of responsibilities and accountabilities. Ready to leverage organizational skills and understanding of client care to have a positive impact in the lives of those served.

Work Experience

Turner’s - Theodore, Alabama February 2021 – February 2026 Caregiver/Financial Manager/Legal Administrator

• Scheduled appointments, collaborating with medical professionals to devise a personalized care plan aligned with professional healthcare standards.

• Personally researched similar symptoms, causes, and the diagnosed treatments of past case studies which, after getting on the same page with any doctor/professional involved, ultimately resulted in a better quantity and quality of life (on both occasions).

• Prepared meals according to dietary restrictions and preferences.

• Guided daily care routines, which eventually led to further involvement, requiring complete assistance with all daily functions.

• Evaluated and reestablished all insurance policies, including home, vehicle and medical coverage.

• Prepared all legal documents including Executor responsibilities, wills, insurance coverage, testaments, immediate family involvement, DNR medical documentation, etc.

• Ultimately handled all end-of-life closures and legalities according to previous preparations. Zoghby & McNally, LLC Attorneys at Law - Mobile, Alabama March 2015 - July 2021 Paralegal/Office Manager

• Drafted legal documents, including motions and contracts, for attorney review.

• Coordinated communication between clients and attorneys to streamline information flow.

• Reviewed and summarized discovery documents for attorney analysis and case strategy.

• Scheduled depositions, hearings, and meetings to enhance case progression efficiency.

• Drafted correspondence to clients and other attorneys.

• Filed pleadings and paperwork with court clerk to meet strict deadlines.

• Interviewed clients and obtained vital case information to support associates.

• Conducted research on relevant laws, regulations, judicial decisions, and legal articles.

• Handled “Accident/Wrongful Death” Cases, from initial client interview until endorsement of final check. This consisted of obtaining/reviewing medical records and police reports, as well as any other pertinent information, and composing a settlement proposal consisting of a comprehensive chronological breakdown of his/her treatment from said accident to the doctor’s official medical release. (Less than four percent of cases actually went to trial due to strong settlement arguments.)

• Responsible for all basic office management duties; payroll, office materials, accounts receivable and accounts payable

Affinity Restoration, Inc. - Mobile, AL January 2011 - July 2015 Office Manager/Crew Supervisor

• Managed office operations and coordinated schedules for restoration projects.

• Networked with Insurance Agents, broadened client base.

• Checked in with/oversaw multiple crews at different sites throughout the workday on a day-to- day basis.

• Handled employee payroll, employee hiring/releasing, equipment preparation prior to each job, basic office duties (with discretion when necessary).

• Resolved customer complaints, alleviating each issue upon evaluation.

• Designed interior layouts, including paint and flooring styles for Med 2 and Med 3 at Knollwood Hospital, upon necessary approvals and overseeing construction from start to completion. Education

Associate of Science, Criminal Justice, The University of Alabama Tuscaloosa, AL

• Pursued a Double Minor in Sociology and English

High School Diploma, Theodore High School, Theodore, Alabama

• Achieved consistent Honor Roll status, obtained an advanced degree, received pre-college accreditation, and earned a full scholarship to Shelton State University

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