Work-From-Home Email & Chat Support

Jacqueline A. Ranaghan

***-** **** ***.

Fresh Meadows, NY

Phone number: 201-***-****

Email ID: ************@*****.***

Working Experiences:

Full Time Paraprofessional, Elizabeth Blackwell Middle School 210Q,

Ozone Park, NY, April 2024 – June 2025

One-on-one Health Para

Substitute Paraprofessional, Elizabeth Blackwell Middle School 210Q,

Ozone Park, NY, November 2023 – March 2024

One-on-one or small group instruction, as outlined by the teacher

Under the direction of the Teacher, teach students in recreation, motor, vocational, socialization, and communication

Providing language assistance for bilingual students

Collecting data documenting student behavior for instructional purposes

Nursery Teacher, Dream Trees Childcare, Flushing, NY, December 2018 – March 2020

Implement instructional activities based on the curriculum

Establish, implement, and reinforce classroom rules

Supervise classroom activities, monitor and maintain positive behavioral management

Interact with parents and maintain an open line of communication through daily reports and classroom functions

Teacher, The Learning Experience, Bayside, NY, July 2017 – November 2018

Develop weekly lesson plans, activities, and classroom set-ups

Assess developmental growth of children, by maintaining a record of that growth and communicating with parents

Ensure safety of the children

Follows licensing regulations related to childcare

Perform general administrative tasks such as filing, record-keeping and taking phone messages

Professional Medical Representative, Abbott Laboratories/Solvay Pharmaceutical, Philippines, May 2006 to September 2013

Promoted and sold products to healthcare professionals such as doctors and pharmacists

Monitored market conditions, product innovations, competitor activity, and adjusted account sales approach to address latest market developments

Attended product and selling trainings as well as industry events and medical conferences

Delivered exceptional account service to strengthen customer loyalty

Addressed customer questions and concerns regarding products, prices and availability

Surpassed annual quota by 15% in 2012.

Inbound Sales Call Center Agent (DELL Account) May 2005 to February 2006

TELUS International (formerly Ambergris Solutions)

Obtained client information by answering telephone calls, interviewing clients, and

verifying information.

Established policies by entering client information and confirming pricing.

Informed clients by explaining procedures, answering questions, and providing

information.

Maintained and improved quality results by adhering to company standards and

guidelines.

Accomplished sales and organization mission by completing results as needed.

Education:

Bachelor of Science in Business Administration Major in Financial Management,

Far Eastern University – Nicanor Reyes Educational Foundation, 2004

Key Competencies:

Computer Literacy

Planning and organizing skills

Excellent customer service

Drive and enthusiasm

Strong communication and interpersonal skills

Contact this candidate