Human Services Case Aide and Client Support

Gabriel Allen

334-***-**** — Columbus, Ga — **********@*****.***

SUMMARY

Committed professional with strong experience in the field of Human Services. Excellent communication, client relations, and persuasion skills and a proven track record to elevate business using effective communication and team-building strategies.

Professional Skills

Client relations

Customer Service

Document filling.

Word processing and data entry

EXPERIENCE

TEAMONE/TCR Russell County DHR Phenix City, AL

Family-Self Sufficiency Case Aide August 2024 - Present

Developed comprehensive case plans for clients and monitored progress.

Assisted in developing and implementing discharge plans.

Collaborated with other professionals to coordinate services for clients.

Provided individual counseling to clients and families.

Educated clients on available resources and services.

Assisted in developing and delivering educational programs.

Maintain confidentiality.

Recruit potential SEP and CEMP sponsors.

TEAMONE/TCR Coffee County DHR Enterprise, AL

Family-Self Sufficiency Case Aide July 2021 – August 2024

Supervise visits between children, parents, and guardians.

Provide a detailed, legibly written, or typed narrative of each visit, contact, and observation to the social worker within a reasonable period.

Maintain confidentiality.

Provide activities for the children, parents, and guardians.

Maintain the visitation room to ensure it is clean.

Provide safety information and training to clients in transporting their children.

Provide limited homemaker services.

Assist family in applying for SSI and Medicaid.

Assist the family in locating suitable housing.

Report to DHR any hazardous conditions or safety concerns for children.

Assist clients in applying for jobs.

Rotate in and out with DHR staff to staff the switchboard during lunch or break.

Maintain a neat and orderly work area.

EDUCATION: Associate of Applied Science: Health and Human Services Jan 2021

Military Experience- Veteran of the United States Army

Additional Information

Experienced in all Microsoft software.

Data Entry

Customer Service

Excellent Communication skills

Recruitment Skills

Experience in Sessions programs.

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