Bilingual Licensed Social Worker Case Manager
Resume:
Yolanda Garcia
SOCIAL WORKER
Bilingual Licensed Social Worker (English/Spanish) with 18 years of experience delivering clinical and case management services to women, children, seniors, and high-risk populations. Skilled in CBT, crisis intervention, and care coordination to support emotional stability, safety, and access to critical resources. Brings experience managing high-volume caseloads and supervising case managers to ensure effective service delivery.
CONTACT
Chicago, IL 60651
***********@*****.***
EDUCATION
UNIVERSITY OF ILLINOIS AT CHICAGO
Master of Social Work, 2008
NORTHEASTERN ILLINOIS UNIVERSITY
BS Social Work, 2007
MEMBERSHIP
National Association of
Social Workers as of 2006
SKILLS
Microsoft Word, Excel, PowerPoint
CTS (Client Tracking System)
ESIS (Elderly Service Information System)
EXPERIENCE
LICENSED SOCIAL WORKER
FRESENIUS MEDICAL CENTER 2023 - PRESENT
Managed a caseload of 140 patients with chronic kidney disease across two clinics by conducting ongoing assessments and coordinating care to ensure continuity of services
Collaborated with an interdisciplinary team to support complex patient needs by coordinating referrals, conducting wellness checks, and aligning care plans with nurses and providers to guide treatment and transplant goals
LICENSED THERAPIST
CTS HEALTH 2021 - 2023
Managed a caseload of 42 clients across the lifespan by delivering Cognitive Behavioral Therapy (CBT) to support emotional regulation and mental health stability
Conducted clinical assessments and developed individualized treatment plans by applying CBT techniques to address diverse mental health needs
CASE MANAGER SUPERVISOR
PREMIER HOME HEALTH SERVICES 2020 - 2021
Supervised a team of four Case Managers by auditing and approving care plans and documentation to ensure timely, accurate reporting and compliance with State of Illinois requirements
CASE MANAGER
CATHOLIC CHARITIES 2008 – 2019
Managed a caseload of 397 elderly clients across three zip codes by conducting home visits, performing assessments, and coordinating services to support independent living
Coordinated medical, housing, and financial services by connecting clients to resources including Meals on Wheels, Adult Daycare, Emergency Home Response, and Homemaker Services to address ongoing care needs
SITE SUPERVISION CONSULTANT
CHICAGO ABUSED WOMEN COALITION 2008 – 2010
Supervised counselor and advocate interns through weekly 1:1 sessions by providing guidance on domestic violence cases to strengthen client support strategies
Assessed and documented progress for 167 court-mandated mothers by conducting evaluations and issuing certification letters to support custody-related legal requirements
Completed 40-hour certification to provide services to survivors of domestic violence
DOMESTIC VIOLENCE COUNSELOR / ADVOCATE INTERN
CHICAGO ABUSED WOMEN COALITION 2007 – 2008
Provided counseling and crisis intervention services to survivors of domestic violence by applying trauma-informed approaches to support safety and stabilization
Coordinated advocacy and referrals by connecting clients to shelters and recovery services including Greenhouse Shelter, Haymarket Center, and Cook County Crisis Center to address immediate and ongoing needs
CASE MANAGER
MUJERES LATINAS EN ACCION 2006 – 2007
Assisted non-English speaking immigrants by supporting registration processes and navigating services to improve access to community resources
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