Customer Service & Clerical Support Specialist

Samantha Anderson

720-***-**** ***********@*****.***

SKILLS SUMMARY

Customer Service professional 5+ years, with great work ethic, outstanding communication skills, experience working in a high volume deadline-driven environment. Thrive in team and individual environments similar. Proven ability to work under pressure and remain focused during constant interruption. Adapts communication style to meet the needs of diverse population. Excels at identifying inefficiencies and implementing innovative solutions.

QUALIFICATIONS

Clerical

●Assemble Heart and Lung packs, separated and counted all parts to assigned products to have 100% Customer Satisfaction

●Make certain of obtaining Patient Medical Records were up to date, by pulling charts and filling in new information regarding the patients, organization improved daily productivity

●Prepared patient charts for annual audit, Maintained the utmost confidentiality with all patients records, purged all records that were no longer needed

Communication Skills

●Assigned orders to 10 staff members by delegating different tasks to individuals with the right skills to make sure deadlines were met on a timely matter

●Formulated an effective system for staff to complete daily assembly by cross-referencing orders, resulting in consistently meeting deadlines and the ability to work ahead on next day’s first orders.

●Facilitated reporting between drivers and dispatch, resulting in accurate accounting of daily service transactions

Customer Service

●Greeted customers as they arrived, maintained a welcoming environment to keep customers coming back

●Arranged seating to fit well with all servers on shift, assigned separate areas in the restaurant to each server, Made both customers happy as well as employers

●Acted as a backup driver for moving trucks on high volume days

EMPLOYMENT HISTORY

Dr. Winnings & Associates Lakewood, CO 2022

Clayton Distribution Co. Denver, CO 2019-2021

FitKitchen Denver, CO 2018

Ugly Dog Sports Denver, CO 2018

Die Hard Mover Denver, CO 2017

Polystrand 1 Centennial, CO 2017

Sorin Group Arvada, CO 2013-2016

Janelle Fanou Denver, CO 2008-2010

EDUCATION/CERTIFCATIONS

Emily Griffith Opportunity Diploma Denver, CO 2009

Business & Workforce Center Jefferson County

Professional Development 30 hours Golden, CO 2019

Contact this candidate