Assistant Manager & Operations Leader

Brenda Thompson

Reno, NV

Phone: 775-***-**** Email: ********@*****.***

Objective

Dynamic Assistant Manager with over 2 years of experience leading teams, improving daily operations, and delivering outstanding customer service. Proven ability to increase operational efficiency through staff training, process improvement, and strong organizational skills. Adaptable, dependable, and committed to creating positive customer and team experiences in fast-paced environments. Ability Summary

• Effective communication and interpersonal skills

• Adaptable with leadership, people management and cash handling skills

• Organized, flexible and able to handle multiple priorities and deadline pressures

• Ability to work in a fast-paced environment while maintaining high quality work Employment History

01/2026 - 08/2026 Cashier and Closer

Ben's Fine Wine and Spirits, Reno, NV

• Responsible for customer delight and closing duties

• Managed stocking needs to ensure inventory availability

• Ensure business grounds safe and funds secure

05/2018 - 02/2019 Assistant Manager

John's Port dba Port of Subs, Sparks, NV

• Oversaw daily operations, managed staff, and handled customer service

• Supervised employees, and ensured they were performing their duties

• Assisted with opening and closing procedures for the restaurant Handled, sash, including performing register duties and making deposits

• Conducted daily and weekly bread audits Assisted with weekly and monthly inventory counts and paperwork

• Provided high-quality customer service and handled bust complaints 03/2017 - 02/2018 Assistant Manager

Subway, Sparks, NV

• Supervised employees, made schedules, and provided coaching and training to new employees

• Conducted interviews, hired& trained new employees and processed paperwork

• Monitored inventory, ordered supplies, and control food costs

• Ensured the restaurant was functional, clean, and adhered to hygiene standards

01/2000 - 01/2017 Primary Caregiver/Child Care

Self Employed, Reno, NV

• Took care of children at home

• Cooked, cleaned, and scheduled appointments for kids

• Provided all the daily needs of children, including feeding, bathing, and dressing

• Drove children to and from school, and extracurricular activities Education History

High School Diploma

Contact this candidate