HR Coordinator & Administrative Operations

Maya Smith HR & Administrative Operations

MAYA SMITH

HR COORDINATOR ADMINISTRATIVE OPERATIONS PEOPLE SUPPORT Killeen, TX 76549 667-***-**** **************@*****.*** PROFESSIONAL PROFILE

Administrative and operations professional with 10+ years of experience supporting busy offices, leadership teams, clients, and day-to-day business functions. Brings strengths in scheduling, records management, customer and employee-facing communication, payment processing, document preparation, and workflow coordination. Small Business Management and Leadership Level 1 certified, with a strong foundation for HR coordinator, people operations, and administrative support roles. CORE COMPETENCIES

• Administrative & HR Support • Records & Document Management • Scheduling & Calendar Coordination

• Employee & Client Communication • Office Operations • Data Entry & Database Updates

• Meeting & Event Support • Payment & Intake Processing • Microsoft Office, Excel & Outlook PROFESSIONAL EXPERIENCE

Maintenance Coordinator / Front Desk Longhorn Properties, Killeen, TX Jul 2023 - Present

Coordinate resident communication, maintenance requests, rent payments, service appointments, and daily front-desk operations.

Maintain accurate records, prioritize multiple requests, and provide timely service across a fast-paced property operation. Owner / Coordinator Texas Residential Management, Harker Heights, TX Jan 2021 - Aug 2022

Directed administrative workflows for real estate agents, including data entry, listing updates, document preparation, and owner communication.

Coordinated digital marketing, email correspondence, scanning, copying, faxing, and general office support for the business. Front Desk Receptionist Armed Services YMCA, Harker Heights, TX Aug 2018 - Jan 2021

Supported members and guests through phone and email communication, class registration, customer service, and front-desk assistance.

Completed data entry, copying, faxing, and administrative tasks while maintaining an organized and welcoming environment.

Office Manager Ralic Real Estate Group, Teaneck, NJ Sep 2016 - Jul 2017

Managed office records, listing databases, advertising updates, correspondence, and marketing materials for agents and clients.

Office Assistant US Gymnastics Development Center, Leonia, NJ Aug 2015 - Aug 2016

Handled phone and email inquiries, customer intake, payments, filing, paperwork, and daily front-office support. Executive Administrative Assistant A Partnership for a Better Tomorrow, East Orange, NJ Jun 2012 - Aug 2015

Supported leadership with calls, emails, meeting preparation, media updates, payment intake, documents, and Microsoft Office tasks.

EDUCATION & CERTIFICATIONS

Austin Community College

60 college credit hours completed

Small Business Management Certificate

Austin Community College 2025

Leadership Level 1 Certificate

Austin Community College 2026

High School Diploma / GED

Completed

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