Experienced Head Bartender and Bar Manager

Erika Maiorano PROFFESSIONAL SUMMARY

*****.**********@*****.*** Expert Bartender with a proven history in the

647-***-**** hospitality sector, from upscale restaurants to

Brampton, L6Z local watering holes and large music venues.

Looking to bring mixology proficiency and engaging

customer service skills to a challenging environment.

WORK EXPERIENCE Head Bartender/Bottle Service

52nd, Street Tap & Grill Brampton, ON January 2018-November 2021

Independently opened and closed the bar appropriately.

Ability to work quickly and efficiently alone for periods of time.

Sold bottles to increase revenue.

Promoted club nights, events, new menu items etc.

Kept detailed inventories and notified management of ordering needs liquor, beer, wine and bar supplies.

Polished glassware, bussed tables and removed debris to keep customer areas clean.

Decreased waste, following strict recipes and drink measurement protocol.

Kept bar presentable and well-stocked to meet customer needs.

Set up bar for operation, obtained cash bank and stocked service bar.

Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender/Service Bar

Lavelle Toronto, ON March 2022-Present

Skillfully prepared standard as well as exotic mixed drinks in a timely matter.

Sold and prepared bottle service.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Decreased waste, following strict recipes and drink measurement protocol.

Implemented drink prep procedures that significantly reduced wasted stock.

Bar Manager

Boston Pizza Toronto, ON March 2017-September 2022

Expedited food orders.

Maintained a positive and professional attitude while bartending, serving and managing the restaurant.

Conducted shift meetings(pre-shift) on the daily

Created duties for the employees to follow in order to maintain a structured team

Closed out cash register and prepared cashier report at close of business.

Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Maximized customer service by training staff, overseeing operations and resolving issues.

Server/Bartender

Aria Bistro & Lounge. Fine Dining Brampton, ON April 2013 – February 2022

Booked reservations.

Worked with POS system to place orders, manage bills and handle complimentary items.

Explained menu items and suggested appropriate options for food allergy concerns.

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Bussed and reset tables to keep dining room and work areas clean.

Used slow periods to restock supplies, ice, trays and delivery bags.

Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

SKILLS

High Volume Environments

Stamina and Endurance

Hospitality and Guest Service

Cocktail Knowledge

Excels at upselling

Hardworking

Cocktail Service

Anticipating Guests Needs

Guest Satisfaction

EDUCATION

Humber College

Toronto, ON

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