Front Office & Patient Services Coordinator
Resume:
Leslie Jones
Lumberton, TX *****
***************@*****.***
Professional Summary
Dependable and detail-oriented professional with over 10 years of experience in customer service, front desk operations, retail management, and healthcare office coordination. Proven ability to manage administrative responsibilities, handle sensitive client information, and maintain smooth daily operations. Adept at working in fast-paced environments with strong organizational and communication skills. Seeking to bring value to a front office, administrative, or healthcare support role Work Experience
Patient Service Coordinator
MyEyeDr-Silsbee, TX
February 2024 to Present
CORE SKILLS
Customer Service Office Administration Insurance Verification Scheduling & Appointments Microsoft Office Suite Front Desk Operations POS Systems Clerical Support Cash Handling Filing & Data Entry Property & Team Management Multi-Line Phone Systems PROFESSIONAL EXPERIENCE
Patient Service Coordinator
MyEyeDr., Silsbee, TX
February 2024 – Present
• Greet and check in over 40 patients daily with a focus on accuracy and efficiency
• Schedule appointments, verify insurance coverage, and update patient records
• Handle front desk communications, including managing a multi-line phone system
• Create and maintain patient charts, scan documentation into digital systems Property Manager
Public Storage, Beaumont, TX
March 2023 – October 2023
• Managed over 100 storage units and provided excellent customer service
• Processed payments, handled daily deposits, and oversaw property cleanliness
• Executed rental contracts, collections, and follow-up calls for reservations and autopay Assistant Manager
Family Dollar, Kountze, TX
July 2022 – April 2023
• Opened and closed the store, managing all aspects of daily operations
• Handled bank deposits and end-of-day reporting
• Trained new staff and supported team supervision using POS systems Cashier / Customer Service Associate
M&D Supply, Lumberton, TX
June 2021 – April 2022
• Operated register and managed cash transactions accurately
• Provided product assistance and customer support in a retail setting
• Answered phone calls, maintained cleanliness, and monitored lunch/break schedules Assistant Manager
Game On, Beaumont, TX
October 2020 – June 2021
• Delivered product recommendations and ensured excellent customer experiences
• Managed register and daily cash count procedures
• Maintained store presentation and cleanliness
Office Helper
Four Pins Water Supply, Palestine, TX
May 2002 – May 2003
• Handled incoming phone calls and assisted with general administrative tasks
• Processed customer payments and filed documentation accurate Education
Westwood High School, Palestine, TX
August 1999 – May 2002
CERTIFICATIONS
• Texas Driver’s License (Non-CDL Class C)
Skills
• Medical office experience
• Computer skills
• Microsoft Word
• Organizational skills
• Time management
• Customer service
• English
• Microsoft Excel
• Typing
Certifications and Licenses
Driver's License
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