Executive Assistant - Virtual Service Associate

Oluwaseun Anuoluwapo Toriola

EXECUTIVE ASSISTANT

080******** ***********@*****.*** 29 Oladeinde Coker Street, Ilasamaja, Lagos

Executive Summary

Detailed Work Experience

Target Alignment & Value Proposition

Education

Languages

Technical Tools

Core Competencies

Enterprise Life – Actuarial Department

Directly positioned to support dual operations across UK and Nigeria entities. Equipped to manage complex operational calendars, oversee carer and client coordination workflows, support internal quality assurance monitoring, and bridge administrative processes between executive leadership and ground teams with absolute accuracy and confidentiality.

• Led comprehensive budget tracking, monitoring variance reporting, and financial operational support across actuarial units.

• Established and enforced standardized administrative record- keeping protocols, document archives, and compliance logs for executive decision-making.

• Coordinated cross-departmental communications between senior executives, technical actuarial teams, external partners, and operational leadership.

• Organized quarterly and monthly review meetings, synthesized executive agendas, recorded precise minutes, and tracked multi- stakeholder follow-up action items to resolution.

• Supported routine operational compliance checks and quality assurance reviews, ensuring strict alignment with corporate governance standards.

Accomplished, results-driven Finance and Operations Executive with over 15 years of progressive experience delivering high-level administrative, budget monitoring, actuarial support, and operational governance across leading Nigerian corporate financial and insurance institutions. Demonstrates exceptional acumen in streamlining multi- departmental workflows, maintaining rigorous compliance standards, managing complex documentation, and optimizing inter-departmental communication. Currently expanding professional competencies through specialized Virtual Assistant certification—focused on international executive support, UK/Nigeria cross-border operations, stakeholder liaison, and digital office management—to drive efficiency and seamless administrative leadership in remote Executive Assistant capacities.

ALX Virtual Assistant Program

University of Lagos (UNILAG)

Lagos State University (LASU)

2022 to 2025

B.Sc. Banking & Finance

M.Sc. Budgeting & Public Financial

Management

Professional Certificate

• Executive Administrative Support

• UK & Nigeria Operations Alignment

• Meeting Minutes & Action Tracking

• Budget Monitoring & Reporting

• Record-Keeping & Data Management

• Calendar & Schedule Management

• Cross-Functional Team Liaison

• Process & Workflow Optimization

• Confidential Document Management

• Google Workspace (Docs, Sheets, Forms,

Drive, Calendar)

• Microsoft Office 365 (Word, Excel,

PowerPoint, Outlook)

• Virtual Meeting Platforms (Zoom, MS

Teams, Google Meet)

• Task & Workflow Management Tools

Specialization: Executive Support, UK/Nigeria

Operations, Client & Carer Coordination, Digital

Workflows.

2020 – 2023

2006 – 2011

Budget Expert &OperationsLiaison

• English (Fluent / Professional)

• Yoruba (Fluent / Native)

Key Professional Accomplishments

References

First Adequate Benefit Insurance Broker – Finance Dept.

• Managed data collection, reporting frameworks, and digital file repositories to maintain data integrity across core business functions.

• Process Optimization: Designed streamlined digital tracking systems for budget metrics and meeting actionable items, reducing project follow-up delays by over 35%.

• Operational Compliance: Successfully organized and prepped administrative documentation for consecutive fiscal years with zero reporting discrepancies.

• Cross-Functional Leadership: Managed operational logistics and communication channels across 3 major corporate departments, ensuring zero operational downtime.

• Oversaw day-to-day administrative operations, office logistics, file archiving, and client ledger reconciliations across an 8-year tenure.

• Maintained meticulous financial schedules, organized account records, and compiled thorough documentation for regulatory reporting and internal review teams.

• Served as the central administrative liaison for key operational partners, high-value client accounts, and multi-departmental team leads.

• Prepared weekly operational updates, performance summaries, and executive briefings for senior management review.

• Managed inventory controls, executive correspondence, scheduling logistics, and administrative problem-resolution protocols.

• Monitored service quality standards and client communication channels to ensure optimal customer retention and smooth dispute resolution.

2012 to 2020

Available upon request.

Finance & Administration Specialist

Contact this candidate