Warehouse & Customer Service Professional

TODD D. SCHWARTZBERG

Clinton Township, MI ***** 631-***-**** **.**************@*****.***

PROFESSIONAL SUMMARY

Reliable warehouse and customer service professional with experience in logistics, inventory control, quality assurance, retail operations, and call center communication. Skilled in fast-paced environments requiring accuracy, efficiency, teamwork, and strong communication. Quick learner with a strong work ethic and consistent performance across warehouse, retail, and distribution roles.

CORE SKILLS

Warehouse Operations Inventory Control Material Handling Sorting & Ticketing Quality Assurance Order Fulfillment Customer Service Retail Support Communication Team Collaboration Safety Procedures Basic Computer Systems (PC/Mac/Linux)

PROFESSIONAL EXPERIENCE

Warehouse Associate — Entech Staffing Solutions Troy, MI

08/2025 – Present

• Assemble and prepare industrial shipping materials for automotive parts distribution

• Support warehouse operations including material handling and organization

• Maintain accuracy, safety, and efficiency in fast-paced production environment

Sales Associate — Aboff’s Paints Wainscott, NY

04/2024 – 04/2025

• Assisted customers with product selection, recommendations, and purchases

• Mixed custom paint orders to customer specifications

• Processed transactions and supported store operations and inventory needs

Warehouse Associate / Quality Control — TJX HomeGoods DC Warren, OH

05/2021 – 07/2023

• Performed sorting, ticketing, and quality control on high-volume inventory

• Ensured accuracy of incoming/outgoing shipments and product standards

• Supported efficient workflow in distribution center operations

Team Member — Giant Eagle Youngstown, OH

05/2016 – 10/2019

• Provided customer service in fast-paced retail grocery environment

• Assisted with stocking, organization, and product support

• Maintained cleanliness and operational efficiency

Communicator (Call Center) — InfoCision Management Corp. Austintown, OH

10/2009 – 11/2012

• Conducted outbound calls in structured telemarketing environment

• Delivered clear communication while meeting performance metrics

• Developed strong verbal communication and customer engagement skills

EDUCATION

B.A. Communication Arts (Media Studies) — Marymount Manhattan College, NY

• GPA: 3.2

• Honors: Omicron Delta Kappa, Lambda Pi Eta

ADDITIONAL SKILLS

Professional speaking ability Theatrical & media production experience Strong reliability and adaptability in warehouse and retail environments

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