SWETHA ELANGOVAN
Analyst * Software Engineer – Mainframe
Chennai, India *****************@*****.*** linkedin.com/in/swetha-elangovan PROFESSIONAL SUMMARY
Mainframe Developer with 5 years at DXC Technology building and maintaining large-scale insurance systems. Specialized in COBOL, JCL, DB2, CA Gen, and CICS, with hands-on experience in production support, batch optimization, and CA Gen Toolset migrations. Strong grounding in Agile/SDLC delivery and stakeholder communication across onshore–offshore teams. TECHNICAL SKILLS
● Languages: COBOL, JCL, SQL, REXX, CA Gen, C, Java (Basics)
● Databases: DB2, VSAM, CICS, IMS
● Tools: TSO/ISPF, SPUFI, File Manager, Platinum, DB2 QMF, CA Gen Toolset, TWS, Endevor, JIRA, Confluence, ServiceNow
● Platforms & OS: z/OS, MVS
WORK EXPERIENCE
Mainframe Developer
DXC Technology Chennai, India
June 2021 – Present
● Designed, developed, tested, and maintained COBOL programs for premium calculation, policy validation, and invoice generation within a core non-life insurance platform.
● Resolved 150+ production incidents while maintaining SLA compliance and improving system reliability.
● Reduced batch reruns by optimizing JCL job streams, improving nightly batch execution efficiency.
● Delivered enhancements across COBOL, DB2, VSAM, CICS, and REXX components, coordinating code promotion through Endevor.
● Managed task priorities and proactively mitigated delivery risks within Agile sprints, using JIRA, Confluence, and ServiceNow for tracking and issue resolution.
KEY PROJECT
Non-Life Insurance Application (Zurich Insurance)
● Built and maintained core modules for premium computation, renewals, and invoice generation, automating previously manual processes to improve financial accuracy.
● Partnered with the Zurich onsite team to translate business requirements into technical solutions, and supported UAT and production deployments with post-release defect resolution. Onsite Assignment
Zurich, Switzerland 11 May 2026 – 05 June 2026
● Represented the offshore team onsite for the ZIK License Plate Number (Plattennummer) project, serving as the primary requirements and communication bridge between Zurich stakeholders and offshore developers.
● Enhanced all impacted CICS screens to support license-plate-number extension, gathering and clarifying requirements directly with business users.
● Resolved datatype conversion issues arising from the CA Gen Toolset migration (v7.2 v8.6), validated fixes, and promoted changes through UAT to production readiness.
EDUCATION
● Master of Business Administration (HRM), Pondicherry University (Distance Education) — 2025
● Bachelor of Engineering, Computer Science & Engineering, Anna University — 2021