Customer Service & Delivery Operations

Meredith Xhafa

**** ***** **** ************, ** *2257 781-***-**** *************@*****.***

Education

Cambridge College Boston, Massachusetts

Management, Bachelor May 2023

Newbury College Brookline, Massachusetts

Medical Assistant, Certificate December 2002

Computer Proficiency: Microsoft Office, Word and Excel Related Courses

Business Management and Database Systems, Business Accounting, Managerial Accounting, Business Communications, Macroeconomics, Microeconomics, Diversity in Organization, Financial Accounting,Business Ethics, Marketing, International Business, Human Resources Management, World Religions, Foundations of Critical Thinking, Strategic Management, Operations Management Summary of Qualifications

Able to manage, organize, lead, calculate, perform and produce with professionalism Highly skilled with cash management, cash handling and financial processing Able to train and support the career development of others Highly experienced with customer service and business management operations Effectively completes multiple tasks and priorities Executes the proper standards, communications and regulations of policy Employment

DoorDash Corporation Jacksonville, Florida

Delivery Driver April 2019 - Present

Effectively produces sales growth

Top 5% for exceptional customer service

Excellent operation of navigational applications

Efficient transport of food, beverages and retail items Professionally serves the community with timely deliveries 7-Eleven Corporation South Shore Locations, Massachusetts Senior Sales Associate May 2016 - March 2019

Excellent cash management and cash handling

Personable customer service

Accurate transaction processing

Effectively performed all store closing procedures Produced sales growth

Conducted managerial tasks and business operations Accurate cycle counts and merchandising

Precise Accounting

Patriot Ledger Quincy, Massachusetts

Delivery Driver January 2015 - December 2015

Managed cash collections for customer accounts

Courteous customer service

Produced sales growth

Effective time management

Accurate Accounting

Fenway Health Center Boston, Massachusetts

Medical Secretary (EMR) April 2011 - October 2012

Exceptional medical office skills included medical terminology, grammar and word processing Efficient scanning, processing and release of medical records HIPAA Compliant

Supported patient referrals and scheduled medical office appointments Accurate Accounting

Patient Registration

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