Quality & Technical Troubleshooting Analyst

Vilma Chavez

832-***-**** act****yahoo.com

Education:

Associates Business Technology – 4.00 GPA

Certification: Sales

Experience:

Holt industry

•Lead technical troubleshooting for production issues, focusing on resolving non-conformances, and supporting root cause analysis to ensure quality assurance.

•Perform root cause analysis for equipment failures and contribute to corrective actions, minimizing production disruptions.

•Manage documentation for product and sales, ensuring accuracy and release activities.

•Participate in daily quality management activities

handling, ensuring proper tracking and reporting.

•Support the development of the plant’s annual maintenance budget by tracking expenses and aligning spending with reliability goals.

Manager

JA apartments

•Creating worksheets

•Managed customer feedback and handled non-conformance issues to improve service quality and resolve operational issues.

•Organized and led staff, focusing on consistent process adherence and continuous improvement.

•Managing existing website and answering services.

•Manage online presence through digital marketing and cold sales, driving gym membership growth.

Intern

Staffing company -

•Assisted engineers, contributing to project efficiency.

•Supported engineers in the maintenance and answering services, construction projects organization,

•Conducted safety audits Data organization.

Skills:

Software – Chrome, Powerpoint, MATlab, Microsoft word, Microsoft excel, Adobe reader, Microsoft Publisher, Adobe creative cloud,, Salesforce, Conga, Emails reviews.

Languages – Bilingual (English & Spanish)

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