Detail-Oriented Customer Support & Operations Professional
Resume:
Taya
Snider
Woodland, CA
**********@*****.***
Detail oriented professional with 16+ years of experience in customer service, operations, and client support. Strong background in managing schedules, resolving issues, maintaining accurate records, and delivering high quality work. Known for reliability, clear communication, and building positive relationships with clients and teams.
Work experience
Family Caregiver Woodland, CA 2024 - Current
●Provide daily support and care for a family member.
●Manage appointments, schedules, and communication with providers.
●Maintain a safe home environment and handle sensitive information confidentially.
Snider Cleaning Owner Woodland, CA 2016 - 2023
●Delivered high quality residential cleaning with strong client satisfaction.
●Managed scheduling, communication, and service planning.
●Resolved client concerns professionally and efficiently.
Delivery Driver DoorDash Woodland, CA 2021 - 2022
●Completed 1,000+ deliveries with a 98% satisfaction rating.
●Demonstrated reliability, punctuality, and clear communication.
Financial Aid Assistant Universal Technical Institute Sacramento, CA 2013 - 2015
●Processed financial aid applications with 95% accuracy.
●Assisted students with documentation and compliance requirements.
●Maintained confidential records and resolved student concerns.
Shift Supervisor Starbucks Woodland, CA 2007 - 2012
●Supervised daily operations and trained new employees.
●Resolved customer issues calmly and professionally.
●Managed inventory and supported a high volume environment.
Education
Woodland Community College Associate’s Degree(In Progress) Woodland, CA 2024 - Current
Cumulative GPA 3.87
Skills
Attention to detail • Problem solving • Customer service • Team collaboration • Flexibility • Time management • Conflict resolution • Record keeping • Effective communication • Active listening
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