Salesforce Engineering Manager - Apex to LWC

Sarah Saavedra

Salesforce Engineering Manager

Denton, Texas +1-346-***-**** *****.***********@*****.*** SUMMARY

Salesforce engineering leader with 10 years of experience progressing from platform administration into hands-on development, architecture, and team leadership. Deep experience delivering Apex, LWC, Flow, security, data, and integration solutions for customer-facing operations, with ownership spanning discovery, design, release, and production support. Leads engineers and admins through clear standards, practical coaching, and collaborative delivery while connecting platform decisions to business and operational needs. Prepared to guide Salesforce product engineering in a regulated, customer-focused financial services environment. EXPERIENCE

Salesforce Engineering Manager Jun 2022 – Jul 2026 BenefitBay Remote

Led a Salesforce engineering and administration team supporting benefits marketplace operations, setting delivery priorities, reviewing designs, and maintaining development standards across 4 product areas.

Owned end-to-end delivery of Salesforce enhancements involving Apex, Lightning Web Components, Flows, security model changes, and integrations with external benefits and enrollment systems.

Established Git-based pull request reviews, Salesforce CLI workflows, automated deployment controls, and release checklists that reduced production deployment rollbacks by 32%.

Directed architecture and data decisions for REST integrations, event-driven workflows, access controls, and high-volume record processing while balancing partner requirements with platform limits.

Improved platform observability through structured debug logging, deployment validation, and incident triage practices, reducing the median time to isolate application issues from 2 days to 6 hours.

Coached engineers and admins through regular 1:1s, design reviews, pairing sessions, and development plans while partnering with product owners, QA, compliance, and operations on quarterly roadmaps. Senior Salesforce Engineer Jul 2019 – May 2022

TourScanner Denton, TX

Designed and delivered Salesforce solutions for a global travel marketplace, connecting lead, partner, booking, and service workflows across Sales Cloud and Service Cloud.

Built Apex triggers, batch and scheduled classes, Lightning components, and record-triggered Flows to automate partner onboarding and customer support processes while protecting transaction data integrity.

Refactored SOQL-heavy automation and asynchronous processing paths, lowering peak transaction processing time by 41% and reducing recurring governor-limit failures.

Implemented role hierarchies, permission sets, sharing rules, validation rules, and field-level access for internal teams and external travel partners across multiple operating regions.

Supported inbound and outbound REST integrations with booking, payment, and customer communication services; documented payload mappings and resolved data synchronization defects with non-Salesforce teams.

Participated in Scrum planning, backlog refinement, demos, code reviews, and production support, translating operational issues into maintainable platform changes.

Salesforce Administrator and Developer Jan 2017 – Jun 2019 HubSpot Denton, TX

Administered Salesforce workflows for sales and customer success teams, translating business requests into fields, objects, validation rules, reports, dashboards, and approval processes.

Developed Apex classes, triggers, Visualforce pages, and unit tests for CRM processes that standard declarative automation could not support, improving data consistency across regional teams.

Built lead routing, account assignment, and renewal workflows that shortened manual handoffs by 35% and gave managers more consistent pipeline visibility.

Managed profiles, roles, permission sets, sharing rules, queues, and sandbox releases while investigating access and data issues through Developer Console and debug logs.

Collaborated with analysts, product managers, and support leaders to define requirements, assess platform impact, and sequence enhancements within 2-week delivery cycles.

Created administrator documentation and reusable configuration patterns that helped onboard 6 new business users and reduced repeat support requests.

Salesforce Administrator Mar 2016 – Dec 2016

Salesforce Denton, TX

Supported internal CRM users with data maintenance, user provisioning, report development, dashboard updates, and troubleshooting across sales and support workflows.

Configured objects, fields, page layouts, record types, validation rules, workflow rules, and approval processes under senior administrator review.

Resolved an average of 28 user and data issues per week by tracing record access, automation behavior, and integration errors through Salesforce setup tools and debug logs.

Assisted with sandbox testing and controlled production releases, documenting test results and confirming business-owner acceptance before changes were deployed.

Performed duplicate cleanup and import validation that improved account and contact completeness by 18% for a core sales team.

Learned Apex fundamentals, SOQL, Visualforce, and Salesforce security practices through maintenance work and peer code reviews, establishing the development foundation for later engineering roles. SKILLS

Salesforce Development: Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL, SOSL

Automation and Data Model: Salesforce Flow, Apex Triggers, Batch Apex, Scheduled Apex, Validation Rules, Formula Fields

Salesforce Security: Profiles, Permission Sets, Roles, Sharing Rules, Field-Level Security, Record Types

Integration and DevOps: REST API, SOAP API, MuleSoft, Platform Events, Git, Copado

Platform Tooling and Quality: Salesforce CLI, VS Code, Developer Console, Debug Logs, Apex Tests, Query Optimizer

Salesforce Products and Delivery: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Agile/Scrum, SAFe EDUCATION

Collin College 2016 – 2018

Associate of Arts (AA) in Information Systems Denton, Texas

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