Workday Contract-to-Cash Consultant

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Ash Singh

San Ramon, CA ***** • 925-***-**** • E-mail: ***.*******@*****.***

PROFESSIONAL PROFILE

• High energy professional with over 15 years of experience with technical revenue, revenue operations, and financial systems.

• Possess up-to-date knowledge and experience implementing IFRS 15 and ASC 606.

• Passionate leader, dedicated to mentoring and developing direct reports through training and opportunity. PROFESSIONAL EXPERIENCE

Revenue Insights LLC October 2022 - Present

Consultant, Revenue

Quorum Software (8-month contract)

• Support merger and acquisition of an entity in the Netherlands. Includes process-documentation, analysis of commercial contracts, data migration into Salesforce and NetSuite, setup and execution of revenue waterfall schedules, and month end reporting.

• Performed technical research into IFRS 15 and ASC 606 for SaaS Company, and documented findings.

• Provided guidance and training to Revenue Team to ensure compliance with ASC 606. Learning Technology Group (LTGplc.) March 2021 – September 2022 Director, Revenue Accounting and Operations

• Report monthly revenue for Software and Services in accordance with corporate policy. In addition, provide in-depth insights and analysis by both Brand and Product Categories.

• Facilitate monthly revenue reviews with Managing Directors of various Brands. Highlight comparisons between budget-to- actuals and provide analysis on material flux.

• Provide guidance to Project Team on initiatives related to the Order-To-Cash process, NetSuite ARM, and Fair Value.

• Review of all Commercial Sales contracts with non-standard financial terms. Evaluate for both technical and operational purposes.

• Provide support for all Statutory and Financial audits with BDO. Accomplishments

• Spearheaded the establishment of a Revenue Operations shared-services global support team in the United States, including recruiting, training, and developing technical and operations groups.

• Implemented compliance controls in Europe and Latin America to ensure adherence to local regulations, resulting in streamlined processes and improved regulatory compliance.

• Standardized monthly reporting metrics and deadlines, enhancing communication and alignment across all teams. Projects

• Developed a comprehensive project roadmap and periodization system for Revenue and Finance initiatives, resulting in improved project management and coordination across departments.

• Introduced a step-approach methodology to automate the Order-To-Cash integration between Salesforce and NetSuite, leading to increased efficiency and accuracy in revenue operations.

• Revised and updated standard operating procedures for the Order-To-Cash process, improving process clarity and consistency. DeWinter Group (Egnyte) August 2020 – January 2021 Consultant, Manager, Revenue Accounting and Operations (6-month contract)

• Mentored and supported Revenue, Invoicing, Fulfillment, and Accounts Receivable teams, driving performance improvements and operational efficiency.

• Perform gap assessment on the quote-to-cash process in compliance with ASC 606. 2

• Seek out opportunities to streamline processes through automation.

• Created key partnerships within the organization in support of the company’s new growth initiatives. Accomplishments

• Developed and implemented a new KPI-based collection process, reducing DSO to 42 days and enhancing cash flow management.

• Leveraged Tableau to streamline reporting and analysis of Revenue Operations for the CFO dashboard, leading to improved data visualization and decision-making.

Projects

• Collaborated with Business Operations Team to automate and centralize the Customer's past-due account balance, resulting in increased support from the Sales Team and reduced collection risk.

• Partnered with cross-functional business units to establish a clear project scope and execution plan for quote-to-cash automation, enhancing process efficiency.

• Conducted data analysis and provided guidance on the structure and object mapping of Sales Channels, Customers, and Products, improving data accuracy and visibility.

ServiceMax Inc. (Silver Lake) June 2014 – December 2019 Revenue Manager

• Analyze subscription and professional services contracts to ensure the accuracy of data and integrity of revenue schedules, including revenue allocation.

• Perform monthly, and quarterly revenue close tasks including revenue reconciliations, journal entries, and flux analysis. Collaborate with various team members to ensure that reported-numbers support business operations.

• Participate in the preparation of schedules and analysis of deferred and unbilled revenue. Investigate variances and propose adjusting journal entries or corrections to Accounts Receivables.

• Automated the process to calculate and recognize commission-expense and deferred commission expense per Salesforce bookings data and Xactly Commission Report, resulting in time savings of 4 hours during the month-end close.

• Automated process to recognize cost-of-goods and deferred cost-of-goods per Salesforce OEM statement. This results in more accurate reporting and time savings of approximately 5 hours. Perform in-depth flux analysis explaining material changes to month-over-month cogs by customer.

• Added new functionality to identify and calculate reclassification between long-term and short-term deferred revenue per billings.

• Maintain designated revenue balance sheet G/L reconciliations.

• Manage integration between Salesforce, NetSuite, and OpenAir. Work closely with various business units to identify and correct data and system errors.

• Drive inner-department initiatives to implement automation to improve processes and improve workflow efficiency. Accomplishments

• Successfully mentored revenue team members on an independent system implementation project, resulting in new system functionality merging invoices.

• Recognized as a customer reference and guest speaker at the Oracle NetSuite event in July 2018.

• Created a virtual sandbox environment mirroring the Company’s production order-to-cash workflow, facilitating rigorous testing of custom system configurations and policy changes.

• Provided crucial support in the implementation of a new contract management system, SteelBrick, by identifying and resolving pricing engine bugs.

• Enhanced reporting capabilities to independently calculate monthly Salesforce OEM expense and KPI statistics. 3

Projects

• Assessed the implementation of NetSuite’s Advanced Revenue Module (ARM) to better align the company’s revenue stream with ASC 606 revenue standards.

• Evaluated a new integration tool to the order-to-cash process for improved operational efficiency.

• Leading support efforts for the Global Operations team to enhance visibility into past-due professional services invoices by identifying necessary workflow changes and system configuration updates.

• Led the initiative to enhance KPI reporting for revenue and gross margin by customer and product line.

• Actively participating in ongoing discussions, training, and analysis for the adoption of ASC 606. Ensenda Inc. December 2005 – June 2014

Revenue Accountant

• Manage the revenue recognition process for a high-growth, fast-paced software company.

• Prepare detailed revenue models highlighting both monthly and year-to-date trends for various business lines.

• Perform monthly revenue variance analysis identifying material changes from both trends and forecasts.

• Manage the monthly and quarterly sales commission schedule. Determine commissions based on company policies.

• Manage both domestic and foreign accounts receivable by preparing customer invoices, posting deposits, and performing routine collection activities.

• Work closely with external auditors to resolve inquiries related to revenue, accounts receivable, cash, and contract terms and conditions.

• Contribute to month-end a year-end close by preparing journal entries, general ledger entries, re-class entries, and accrual.

• Prepare detailed monthly Ageing Reports and DSO calculations for upper management. Identify account highlights and areas of high risk.

EDUCATION

San Jose State University, San Jose, CA

Bachelor of Science in Business Administration (Accounting Information Systems) SOFTWARE SKILLS

Applications: Microsoft Office365, Tableau, and Access, Automation Anywhere Financial System: NetSuite, OpenAir, Oracle Fusion ARM, Great Plains, Navision (ERP), QuickBooks, and Medical Manager (SAP)

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