Virtual Assistant - UK Remote Administration Support

Kuena Joseph

Virtual Assistant Remote Administrative & Executive Support

***********@*****.*** 071-***-**** Johannesburg, South Africa (Remote / UK hours) PROFESSIONAL PROFILE

Administrative and operations professional with eight years of experience supporting managers, teams and organisational partners across SME and nonprofit environments. Experienced in managing schedules and plans, drafting and following up on correspondence, coordinating logistics and travel arrangements, and compiling reports, presentations and research summaries for stakeholders. Comfortable working independently and managing multiple concurrent priorities in fast-paced, deadline-driven settings. Proficient in Google Workspace and Microsoft Excel, with strong written and verbal communication skills built through day-to-day liaison with executives, educators, government officials, NGOs and suppliers. Holds an Associate Degree in Public Relations and Google certificates in Project Management and Data Analytics. CORE COMPETENCIES

Calendar & Schedule Management Travel & Logistics Coordination Correspondence & Email Management Meeting & Workshop Coordination Online Research & Report Compilation Document & Records Management Data Entry & Administration Stakeholder & Executive Communication Google Workspace Advanced Excel Asana Smartsheet PROFESSIONAL EXPERIENCE

Project Lead Selemela Learning Network Sep 2021 – Dec 2024

● Coordinated schedules, plans, records and administrative requirements for multi-site programme delivery across education, digital-learning and stakeholder initiatives, keeping documentation accurate and up to date.

● Drafted and managed correspondence, weekly updates, monthly progress presentations, inception reports and 13 quarterly reports, keeping management and stakeholders informed and on schedule.

● Coordinated logistics and travel arrangements for workshops, training sessions, outreach activities and Education Expos, including venues, transport, materials and participant requirements.

● Conducted research and compiled stakeholder analyses, resource and budget plans, and monitoring and evaluation records to support management decision-making.

● Liaised with schools, government officials, educators, NGOs, facilitators and organisational partners, supporting initiatives involving approximately 100 students and 50 teachers.

● Managed a three-person team, delegating responsibilities, monitoring progress and following up independently on deliverables across multiple concurrent workstreams. Office Administrator SA Solar and DC Solutions Oct 2017 – Aug 2021

● Provided day-to-day administrative and operational support to management, handling documents, records, correspondence and information tracking within a fast-paced technical service-delivery business.

● Managed procurement and supplier communication, liaising on quotations, orders, delivery schedules and documentation, and tracking inventory and equipment availability.

● Maintained accurate procurement, inventory, administrative and compliance records, and helped resolve supplier, stock and delivery issues.

Office Administrator Sunflower Enterprises Nov 2016 – Sep 2017

● Provided general administrative support, including document preparation, correspondence, filing, printing, records management and information tracking.

● Coordinated with suppliers and external service providers to support the timely delivery of materials and services.

● Assisted with the research, preparation, collation and presentation of high-value tenders and business proposals. EDUCATION

Associate Degree in Public Relations — Limkokwing University of Creative Technology, 2016 PROFESSIONAL CERTIFICATES

Project Management — Google, 2024

Data Analytics — Google, 2021

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