QA Test Lead (Manual & Automation)

Saranya Devi Rajkumar

QA Test Lead (Manual & Automation)

Mob: +1-212-***-****

Email: ********.*********@*****.***

Objective

• To seek challenging assignments and responsibilities, with an opportunity for growth, career enhancement and Organizational alignment

Profile

• 7 years of professional experience in Software Testing with widespread on Automation testing of web and client server applications. Worked primarily on Account services, Payments, Banking, Telecommunication, Wireless Network and DevOps R&D domains. Excellent communication and analytical skills, and equally successful in maintaining quality process requirements with great sense of responsibility in execution of assignments.

Core Strengths

• Selenium Automation

• Python + Playwright Automation

• Automation Architecture

• Hybrid Automation Frameworks

• Jenkins CI/CD

• API, Mobile & Database Testing

• Performance Testing with JMeter

• Cross-Browser & Parallel Test Execution

• Mainframe & Web Applications

AI & Automation Skills

• Designed AI-driven bot agents for autonomous, agent-to-agent conversational test execution across web and enterprise applications.

• Engineered an API-based AI Agent for conversational data retrieval and intelligent workflow automation.

• Developed AI-powered web scanners to accelerate test turnaround time (TAT) and streamline release readiness checks.

• Developed AI test agents to scan applications for functionality validation and other automated workflow checks.

• Built Jenkins automation utilities using Shell scripting to streamline configuration management and improve pipeline efficiency.

Educational Details

• ISTQB Certification, Indian Testing Board, India - 2017.

• Bachelor’s in Computer Science, Madras University, Chennai, India - 2013-2016. Technical Skills

• Hands on experience in Agile, Functional, Non-Functional, Automation, Regression, Sanity testing and Smoke testing.

• Worked with Financial Services, Telecom, Banking domain, Cash, Channels, Accounts Services and DevOps R&D.

• Proficiency in Web based Application and back-end data testing.

• Experienced in Managing software testing lifecycle involving requirement analysis, System study, designing, configuration, defect tracking, debugging, project sizing, Status Reporting, maintenance & documentation.

• Extensive experience End-to-End testing, Integration testing, User Acceptance Testing and Ad-Hoc testing.

UFT experiences

• Very Good Experience in UFT/QTP and HP-ALM Automation.

• Automated manual test cases using UFT in Keyword driven Framework.

• Designed and developed scripts with Parameterization & Descriptive programming.

• Execution of automated scripts, analysis of automation test run results and debugging of scripts Selenium experiences

• Experience in and developing Hybrid Framework Cucumber BDD using maven.

• Hands-on experience in automation using Selenium, TestNG, Java, Data driven, POM pattern, Jenkins, Auto IT for web applications.

• Implemented CI/CT using BDD cucumber - SCM - Jenkins.

• Generated Extent, Excel BDD cucumber reports.

• Involved in Maintenance, review of Selenium scripts by ensuring the coding standards.

• Executed automation scripts on Cross browsers, environments & reported defects, and results to the project team.

Database experiences

• Proficient knowledge in SQL query.

• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, and Functions.

Analytics

• Exposure to Data and Web Analytics

• Worked on Predictive Data Analytics using KNIME Tool

• Proficient in creating data training models like regression PMMI to run against testing data

• Performed Web analytics using Omnibug, Adobe debugger tool for validating the Traffic variables and Custom variables.

API Testing experiences

• Good hands on in API Testing using Postman & SOAP UI

• Have worked with REST & SOAP with XML, JSON formats.

• Hands on in Data accuracy, HTTP status codes, Response time, Error codes checks

• Performed API automation using Ready API tool with assertions on the response values. Testing Methodologies experiences

• Good exposure to Agile and Scrum, Waterfall methodologies

• Involved in the different Agile stages – Sprint Zero, Execution, Demo & Retrospective

• Hands on experience in Agile bug management tool JIRA

• Daily Scrum call participation for Status & progress updates Software Skills

Manual Testing Tools HP tool Quality Center (10), ALM Automation Tools Quick Test Pro (QTP 11), Quality Center 10.0, UFT 12.53, UFT 14.53, ALM, Selenium

Test Management Tools JIRA, Quality Center 10.0, ALM, Test Link, Test Rail. Test Types Black box, Integration, Functional, System, Regression Testing, Sanity, Unit testing, End to End Testing, User Acceptance Testing (UAT)

Office Tools MS Office

Technologies Web & Excel Visual Basic Application (VBA), .Net Operating Systems Windows XP, Windows 7, Windows 10 RDBMS/DBMS SQL Server

Programming Language C, C++, HTML, Java, VB Script API Tools Ready API, Postman, SOAP UI

Code Version Source Tree, Bit bucket, GitLab, Github, GitKraken. Development Tools MS Visual Studio, Eclipse

Functional Test Skills

• Ability to quickly grasp new technologies and concepts.

• Strong programming, analytical and interpersonal skills.

• Ability to handle a team of testers and co-ordinate delivery without slippage.

• Effective in working independently and collaboratively with teams.

• Training the new members in the team and getting them productive quickly.

• Strong Client facing skills.

• Problem solving capability peered with strong communication skills.

• Capable of working at great pressures and tight deadlines. Work Experience

Conflux Systems Inc May 2022 – June 2023

Role – QA Test Lead- Amdocs- AT&T

• Work as a Subject Matter Expert for the Consumer System Wide Assessment Triage Legacy & Business Support System project and co-ordinate with Stakeholders to gather requirements.

• Prepare Test plan to determine the test strategy along with effort estimates, entrance and exit criteria’s.

• Publish Effort estimation sheet which includes implementing recommendations, fixing issues, script optimization, test script development and dry run.

• Architect Test Automation framework using Java, Selenium, SQL, TestNG and Jenkins.

• Design the Test Automation framework to reduce manual effort and speed up productivity.

• Responsible for Code Review, Script Optimization, development, execution and maintenance of automated scripts

• Involved in test script design to guarantee adherence to test coverage for meeting end user requirements.

• Managing the activities of a 20 member Onsite - Offshore team to seamlessly deliver Automotive solutions to user testing phase.

• Develop work breakdown structure for the project and lead task allocation and assignment activities. Prepare Requirement Traceability Matrix (RTM), Retrospective doc, Test closure doc, Work Product Review (WPR), execution and defect metrics.

• Work with technical teams for critical application development tasks. Participate in the technical efforts for all phases of the project lifecycle requirements, analysis, design, development, testing and go live activities.

• Prepare Test Closure Report which gives a detailed analysis of the bugs found, bugs removed, and discrepancies found in the software. Publish Daily and weekly status reports to stakeholders.

• Work with various Business teams to create best practice templates around Rule naming standards, coding standards and security standards for applications.

• Provide quality assurance support for production deployments, validating key functionality post-release and ensuring business continuity.

• Liaise with the Product management team to effectively use the tool in automating some of their manual processes for the effective usage of tool.

• Effectively use Project Management Framework tool to track project related activities on daily basis without limiting it to development but also use it for resource loading, bug tracking and requirement documenting.

• Spearheaded UAT coordination by working closely with business users, ensuring successful sign-offs and smooth transition to production.

• Provide 360-degree support towards all critical incidents, development, testing and application related enhancements and transformation initiatives.

Syrainfotek LLC dba CloudQ March 2022 – May 2022

Role – QA Test Lead- Amdocs- AT&T

• Participated in Grooming calls, Requirement analysis and involved in query tracking with the business and Technology stakeholders.

• Involved in test script design to guarantee adherence to test coverage for meeting end user requirements.

• Develop integrated suite of automated tools that can be used by both technical and nontechnical individuals to test application software.

• Responsible for development and maintenance of test automation frameworks in Ginger Automation.

• Coordinate with business clients, support the application and implement the process as per specifications provided.

• Conducted quality audits and assessments to ensure compliance with quality standards, processes, and continuous improvements.

• Successfully planned and executed regression testing and user acceptance testing (UAT) to ensure stable application releases and stakeholder satisfaction.

• Established standardized procedures and methodologies to streamline QA processes and increase team efficiency.

• Perform Impact Analysis for the problems that repeat often and work closer with Business Analysts and Business users to resolve them by providing efficient solutions for the problem to improve the application stability.

• Single point of contact during the release from testing for new developments, Minor/Major Enhancements and responsible getting business approvals for Implementation. Functional & Environment outage management for quality and optimal availability across multiple systems and applications for customers, end users.

• Publish Test Incident Report which contains all the incidents such as resolved or unresolved incidents which are found while testing the software.

• Work with technical teams for critical application Testing tasks. Participate in the technical efforts for all phases of the project lifecycle requirements, analysis, design, development, testing and go live activities.

• Issue Management using Jira and publishing smoke test reports across leaderships teams, End of Day environment availability, VBA automation macros for weekly defect management.

• Identified and mitigated QA risks proactively during planning and execution phases to reduce project bottlenecks.

• Publish Test Execution Report which contains the test results and the summary of test execution activities.

• Prepare Test Closure Report which gives a detailed analysis of the bugs found, bugs removed, and discrepancies found in the software.

• Publish Daily and weekly status reports to stakeholders.

• Onsite – Offshore Coordination, interacting with team members and making sure the tasks are delivered on time with quality.

• Work with the team to get them up to speed on design & development. Accenture Technologies 2019 – 2020

Role – Test Engineering Analyst– Accenture Devops Artificial Intelligence

• Well Versed in providing automated solutions for web-based applications using Selenium Web Driver with TestNG and JUnit Framework.

• Good exposure in build management and continuous integration tools.

• Involved in preparation of Test Approach document for automation.

• Good experience in Codeless automation tool – Katalon.

• POC performed for Katalon for a specific Web Use case

• Expertise in KNIME – Data analytics and Predictive Analytics tool.

• POC performed for Priority and severity of Defect analytics using KNIME tool

• Good Knowledge base in Performance testing tool – Jmeter, Blazemeter.

• Coordinated performance testing initiatives to evaluate application scalability and response times under varied load conditions.

• Good Knowledge base in page speed analysis of web pages – Google page speed for mobile & Desktop – page speed insights. Involved in Adobe Analytics Page Variables Testing (Manual & Automation)

• Actively involved in Continuous Integration Continuous development using Jenkins and GitLab.

• Excellent Knowledge base and experience in Behavior Driven Development using Selenium-Cucumber Framework. Expertise in creating Feature file, Step definition file.

• Experienced in managing software testing lifecycle involving requirement analysis, system study, designing, configuration, defect tracking, debugging, project sizing, status, reporting, maintenance & documentation.

• Technical assistance provided to the automation team for creating automation frameworks and troubleshooting.

• Monitoring the work status at frequent intervals and reporting the progress.

• Actively involved in Daily Scrum meetings.

• Participating in refinement calls, standup calls, defect triage meetings, POC for documentation and providing demo to client on sprint basis. Attending Daily Client Call to update the status of ongoing task.

• Publishing the DSR & WSR across the leadership team

• Identified and removed roadblocks throughout the project lifecycle.

• Directed QA efforts across multiple projects of moderate to high complexity, driving quality initiatives and timely deliverables.

• Built strong domain understanding across technical areas and business segments, contributing to effective test case design and defect identification.

• Expertise in test planning, writing test cases/scripts, test scenarios, executing test cases and analysis of test results to ensure that software meets or exceeds specified standards and customer requirements. Infosys Technologies 2016 – 2019

Role – Test Engineer– Citigroup Global Markets Inc.

• Managing the activities of a 4-member team to seamlessly deliver Automated banking solutions to user testing phase.

• Responsible for Planning, Strategizing, Estimation, and tracking deliverables of highest quality, without schedule slippage throughout STLC

• Responsible for test automation, including Sanity testing (ERT), Functional testing and Regression testing.

• Performed Automation Feasibility analysis and POC. Created and maintained detailed test plans and managed full test lifecycle from requirement analysis to production support.

• Deep understanding of Software Development Life Cycle (SDLC) and aligning QA practices with iterative development models (Agile, Waterfall).

• Analyzing the Business Requirements provided by the Business Analysts. Collaborated with cross- functional teams to validate functional requirements and non-functional requirements, ensuring complete test coverage.

• Preparation of test scenario and test cases as per the functional and business requirement.

• Extensive experience in preparing Requirement Traceability Matrix (RTM), Retrospective doc, Test closure doc, Work Product Review (WPR), defect metrics and other test deliverables; tracing the defects and using JIRA, HP and QC to report the same.

• Owner of Script development and Execution of Automation Regression Test cases, and performed different types of Regression testing – Risk based testing and Progressive Regression testing

• Assign the team with their daily tasks and help them to achieve it.

• Reporting/raising defects found during testing, retesting and closing the defects, if the defect is fixed.

• Defined and owned software test strategy, ensuring clarity in scope, approach, tools, resources, and risk mitigation

• Participation in Defect Triage calls with the development team

• Coordinated with clients and QC managers and delivered project in timely manner.

• Attended training and updated knowledge on latest web technologies

• Interacted with clients for scheduling project deadlines and setting budget

• Managed infrastructure operations and spring planning activities

• Worked as a prime resource for many applications and POC’s.

• Contributed to Knowledge Management assets- CICT (Continuous Integration and Continuous Testing) & Team city Configurations

• Conducted various levels of KT and hosted demo sessions on the automated scripts to Clients.

• Lead knowledge transfer sessions to the new joiners of the team. Prepared signoff reports for every release.

Place: Troy, Michigan

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